As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
We purchased an Orbital 'silent' exercise wheel, sadly this is not silent. It is advertised as suitable for rats, we have Degus,also known as 'hairy tailed rats' the 3 of them are very active, the old exercise wheel was noisy, so we opted to buy this one, which also is not silent as advertised.
After only 30 minutes my golden retrievers had bit a knuckle end off, the bone then started breaking off in sharp splinters. Took them off the dogs, these bones are potentially very dangerous and shouldn't be given to dogs, you could end up with a very sick dog and a hefty vet bill.
nicely priced good delivery time good products
This was a free gift, so didn't expect it to last long and it didn't.
Expensive but slightly better value by buying two. My dog likes it and looks to be doing well on it.
My order arrived very quickly, well packed & in good condition.
Canagan much cheaper than going to collect locally.
Bought as a present which was received with a huge smile...perfect
Know these from elsewhere and the dog loves them. In this order they were OoS.
The dog has had this since day 1 and there's never any mess, any leftover or any dietary issues. Great product.
As expected this was again a painless, well executed order for multiple sacks of Arden Grange. Safely & promptly delivered. The dog is really enjoying her free treat.
My dog has had Symply food all her life she is now 5yrs
Normally purchase direct from Symply, but your price included delivery and a TOY!! What's not to like. Plus we liked that the bag was wrapped in plastic, extra secure in cupboard. Arrived the next day.....brilliant.
I think I saw my items elsewhere on the internet (amazon+ebay) and I think this was a little cheaper offering same next day free delivery. Came next day as promised and as described and very happy with purchase. Would use again.
waterproof with porch type effect for the rain and sealed (insect and might proof). Cat was tempted in with a few 'dreamies' and hey has been here 50/50 at nighttime ever since guarding the patio doors outside! My wife complains cat is always out but I'd rather this than with the bugs under a tree or someone else's shed. Bought mattress as well - may upgrade in winter if still using. V good - prompt delivery too!
As yet the cat has paid it little attention but who knows?
Fastest and cheapest outlet for Lab Pero.
fast delivery highly recommended excellent service
excellent service highly recommended fast delivery
This is the best dog food, keep trying others but always go back to this.
Great product and fast delivery!
Ingredients seem adequate but my 15 week cockapoo puppy likes it but is suffering with diarrhoea
Perfect for little cat who has moved into our garden. Excellent liner for the winter and we love the overhang to protect from rain
Arrived quickly and dog loves them ... job done ????
