As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Her new kittens absolutely adore it, it keeps them entertained for hours. One of them even fell asleep on it. Going to buy one for my kitten now!
Updated at all stages of delivery, was notified of an hour time gap it would be delivered in.
Very good service very efficient
Items arrived on time and were well packaged
Maybe because this was 'natural' and not the coloured stuff but had little stick like bits in it and was harder than usual.
Knew product already but found it slightly cheaper here and the service was excellent
bought the katden for a wee stray that we feed regulary and it looks smashing! just back from holiday so havent introduced wee cat to it as yet but sure it will do the trick! cheers x
First bought these at pets at home about a month ago was disappointed when I went to get refills as they had discontinued them, thanks to the wonder of Google found this company so happy doggy again as she lover them
I found this Katden whilst brousing on Google. Having not dealt with Pet Express before, must say all went well with my purchase. Arrived on time in good order. The product is exactly as described, I chose to fit a piece of carpet square as the one you could purchase with the order would soon get filthy once our cat had been gardening it could soon be replacing and there is no where I saw on the web site to order them separately. Would "deffo" recommend this company.
Seamless transaction from ordering to delivery
This is an ideal purchase for a rainy day cat who like to keep dry. At least you know where they are, safe and sound rather than sheltering under someone's car, and possible danger!
speedy delivery great item well packed first class service will shop again thank you
speedy delivery well wrapped great item thank you will shop again
Great service.
Very impressed with the quality of this product.
Good delivery and quick.
Took me years to find something for my boy spending 90 on bags of prescription food still made him I'll. So glad I found this
You are brill and dogs love there food they say thankyou too Great service will be ordering again
I am very impressed with this vivarium, the latches are secure, the glass clear and unmarked. absolutely perfect. when a bigger vivarium will be needed ill defiantly come back here
prompt delivery, unfortunately i missed the first attempt at delivery but arranged to have it delivered to a neighbor the next day very happy
An excellent quality dog treat that my fussy little Maltese adores
A free gift with my order, this toy has turned out to be a real favourite with my little Maltese
Every breakfast & for lots of treat times - my Maltese loves these
Easy to use website with a great range of products available - delivery was prompt and the free gift was a lovely touch which my little Maltese loves!
Excellent quality my puppy loves her new bed everything you need to start off with your new puppy the pads are great and the collar and lead the bowls are justthe right size too the spray has a lovely clean smell to it . really goid value for money
