As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Hinges and catches arrived quickly and were easy to fix on. Really happy to be able to repair my old Pet Caddy.
Really pleased that although the Pet Caddy appears to have been discontinued I was able to get replacement hinges and catches to repair my old one. Arrived quickly and easy to fix on.
Good product at excellent price. Quick delivery with regular updates. Would recommend.
Always happy with my purchases very reliable service many thanks
You are brilliant. We have 1 dog, i cat, 3 rats and a lot of wild birds which i feed every day. Will order from you again. Thank you.
Thought i would treat our three to a new home and it has been used from day 1. That is all that matters. I love it. Thank you.
I did not taste this (joke) but bought for my sons new addition, i know she likes it was given it at R.S.P.C.A. brilliant prices and a fast delivery. Thank you
Difficult to find these cat treats in my local shops so I stocked up via The pet express. Delivered to my work address, two satisfied kitty cats ????????
All three of my cats love this, even the older one, who is nine years old
This is a great little cat kennel, with enough room for a couple of cats. It has been outside for a couple of weeks now and still remains dry inside, eventhough we have had some very wet weather recently. My cats love it!
Very easy to order and it arrived quickly
A little floppier than expected but nice strong light. Like the fact that it is USB rechargeable. Already tested in water and still working!
Quick clear service, good quality product competitively priced
The jacket fits exactly what we were looking for. A great fit alone the back & sides. Has been made to work with the recent bad weather spells. Not sure if the dog likes the elastic straps for rear legs. Have decided to only use them in windy conditions. Great jacket. Thanks.
The free gift was replaced with a single throwing type toy which will be enjoyed by dog and owners Thank you
Good product which is enjoyed by our Labrador and we believe contributes to his overall fitness
Very quick delivery and clear communication. Would be helpful if the courier sent text/email of estimated delivery time
Bought these for a change to give my chinchilla's something different. Going down a treat and great price.
Only treat one of my chinchillas will take straight from me. She loves them. Also great price.
This is a fantastic product fits our dog a treat easy to get on and off
Dog has always enjoyed Pero since he was a puppy.
Dog has always enjoyed Pero since he was a puppy.
Straightforward purchase, good prices and super quick delivery. Thank you.
Very pleased with the very quick delivery provided.
Perfect fit...!!! Easy to put on. Charlie loves his new coat.
