As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
I was advised to use a slip lead for my Labrador, who pulled and pulled when using collar and lead, harness etc. The slip lead, when also placed around his muzzle, has transformed his behaviour, and he walks alongside like a lamb. I couldn't believe it. The rope itself is soft, and the product is well made.
I found a choice of products, ordered the one that seemed best to suit my purpose, and it came as promised on time.
very good prices
very good prices
Delivered as promised well packaged
Alfie is not a puppy but a five year old ClumberPoo!!, He loves the new toy and gets lots of fun from it.
My dog is on a homemade diet and bone meal is a componant of that diet. I found your pricing competitive and your service very efficient
Good price and delivery service.
At nearly 15 years old my Springer Spaniel has gone very fussy in his old age. He loves the variety of textures and taste with this dog food, and always empties his bowl.
Delivery was 4 hours late but product is good.
The two dogs thrive on this product. The service from the company is excellent and efficient
The girls are very happy with their new toy
The dogs love it and so does their digestion
Easy as 1, 2, 3
Great easy to use , soft & comfortable easy to clean
Arrived quickly and easy to fix on. Really pleased to be able to repair my old Pet Caddy.