As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Extremely pleased with quality vivarium. The speed of delivery and amount of bubble wrap used to ensure safe delivery was highly professional. Many thanks, Wendy
Great food, my dogs coat has really improved, he loves the taste and good for his digestion. Great delivery service by the Pet Express too
Different to my dogs other treats, they love the chicken wrapped around them
Our two Cairns love these, I buy them all the time
Excellent service and very reliable
My cocker enjoyed this product finished in a day
Fantastic service. 24 hours from order to delivery. Amazing!
Incredibly quick delivery! The item is well-made and should last for a very long time; much longer than a wooden structure, I would have thought. Nice and easy to clean, too. I purchased this item to provide shelter for my cat whilst she is out in the garden as there are no buildings she can gain access to. I think she’ll be very comfortable and cosy.
Perfect for my cat that likes to go out at night & peace of mind for me, I know she has somewhere to go to keep out of the cold if she gets chilly.
Easy to order and quick delivery
The vivarium is great, and I am extremely impressed with the speed of delivery and the huge amount of bubble wrap used to ensure it's safe arrival. Highly recommended, Many thanks. Wendy
Great stuff highly recommend it
Solid and yet light enough to lift and move. Fully formed so no nails or screws to put it together. A great item fit for purpose in our garden.
Online ordering was easy and a prompt delivery
One piece moulded plastic so completely waterproof. Cat loves it and he is content having a little shelter to go into during showers!
Decide - click - pay - receive Hassle free and great updates on you delivery following your purchase.
Excellent service every time, can’t fault The Pet Express in any way.
I’ve been looking for small grey bowls for ages theses are exactly what I wanted
Item arrived quickly and well packed, good quality items
Cat couldn’t wait for me to get it off thr the packaging, snatched it off me and ran off with it, loves it
