As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.

4.8/5
Rated by 15849 customers
Safe Haven
10th November 2018

Bought this for a feral cat who lives in our street, it took a week for him to go in but now he hardly leaves it. Hardy and weather proof.

Mos123
Ordered arrived in time and well packed
09th November 2018

Ordered well packed and easy to order from. Would recommend and will use again, if I need anything else ????

Dheron19
Excellent
09th November 2018

First class delivery and a good price.

Tony.elworthy
My cat loves this toy
09th November 2018

my cat loves it

Trish
Amazingly bright
09th November 2018

Love it. Dogs not bothered by the lights either - bonus! Great purchase

Alisonknowlson
Cat has not left his new home
09th November 2018

The cat loves it and rarely leaves

Susanwilliams
Great
08th November 2018

Great delivery and payment options.

Irinay.smith
Prompt delivery
07th November 2018

No problems encountered with the method of delivery.

Jeannie
What I expected
07th November 2018

A rope slip lead was recommended to us as it does not twist. It works well.

Jeannie
Excellent service
07th November 2018

Very fast delivery and we were kept updated as to when exactly it was arriving so no waiting in all day. We also have one very happy cat who is very pleased with her new katden.

Carolwharf
Perfect
07th November 2018

The katden arrived really quickly and we were informed when it would be delivered. The katden is very sturdy and solid. One of our cats prefers to live outdoors. We wanted somewhere warm for her to sleep once the cold weather starts. She loves it and spends most of her day in there. I can feel just how warm it is in there and when it rains now she has the perfect shelter. We have tried to get her to come in, but no chance of that now she has this.

Carolwharf
Amazing product
07th November 2018

I bought this before picking up our new 8 week old puppy. He has been home with us for 5 days now. We give him snuggle pup in his crate only at bedtime. So far he hasn’t cried once in the night. We set an alarm for 3 am for a toilet time for him and he goes straight to snuggle pup and bank to sleep until 7. There have been no toilet accidents at night either. Couldn’t be more pleased.

Kread20
Sweat potatoe and fish treat
06th November 2018

My dog adores these. One in the morning and one at night.

Jennievirgo
Excelllent food
06th November 2018

My dog loves it and it is made in the UK

Jennievirgo
Great service, fast delivery
06th November 2018

Thanks for your help

Aeroberti
Great service, fast delivery
06th November 2018

Thank you.

Aeroberti
Good product
06th November 2018

Thank you.

Aeroberti
Great service, fast delivery
06th November 2018

Great job again, many thanks.

Aeroberti
Great service, fast delivery
06th November 2018

Great job again, many thanks.

Aeroberti
Freat
06th November 2018

Absolutely fine. Dogs love it !

Rowan.davies2
Absolutely Fine
06th November 2018

Many thanks

Rowan.davies2
Absolutely fine
06th November 2018

Super dog food

Rowan.davies2
Excellent
05th November 2018

Excellent very prompt service The dog food always arrives very soon after ordering

E.groves
Excellent
05th November 2018

Lovely dog food

E.groves
House for ‘Parsley’
05th November 2018

bought this for our feral cat to keep him cosy and dry. He took to it after only one day and uses it all the time.

Antslat
Great service
05th November 2018

Would highly recommend The pet express for future orders our order was well packaged and delivered quickly

Manleysteve
Great cat shelter
05th November 2018

This cat shelter is fully waterproof and comes complete the cat took to it right away it’s warm and dry well worth the money

Manleysteve
Reviews