As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Pet express live up to the name with their service
My cats will not use any other litter so is it possible to set up a repeat order?
I found the website easy to order from, the price was competitive and my cat loves the little cat toy, so all good! Arrived quickly too.
My old boy is insisting on spending more time outside, but with the weather turning I really wanted to make sure that of we weren't around to let him in, he had somewhere dry/warmer to wait. He's quite fussy and timid, but went straight into this, I lined the base with cardboard, then a couple of carpet tiles and put his self heating blanket on top. Just eases my mind knowing he has somewhere to keep out the rain. It's a little smaller than I was expecting, but that's better as I think it'll stay warmer. He's a big cat and more than happy to be in it!
Great service
Great fit on my dog,
I was sad when our local ( decades old ) pet shop closed down as I prefer to shop locally, but this service is excellent, and to be honest, I don’t miss humping the bag back to my car .
Pleased with easy access to products and prompt delivery
Pleased with the easy access to products and prompt delivery
Delivery is free and quick Always on time and never late.. delivery drivers are very pleasant
Our 3 Staffies love this food it meets all their needs
Everything arrived on time, was easy to order and packaged well. Would definitely use The Pet Express again.
Absolutely superb service.
My order was very easy and delivery prompt.
Hopefully this lovely bright cheerful jacket will keep my elderly dog warm and dry through the winter.
I will definitely use this company again.
I've recently changed my dogs over to this brand as my dogs weren't too fussed about the other food they were on, especially my French Bulldog. She absolutely loves this brand and my Boston likes it too! I mix a little wet food in too (same brand) and they both empty their bowls. It appears to agree with them, great result.
My dogs love these and they don't upset their stomachs like some other dog chews can, will definitely buy more in the future.
Really good product for the 2 boys, a reasonable price for a top quality food, since turning to pero (roughly 3 years ago) my 2 SBT are healthier than ever, there coats and general well being has improved, Really fast delivery, good offer on buying 2 x 12kg bags and you get a free gift cant complain, since finding this web site i always use for my dogs needs,
Good product! It definitely calmed down a bit my dog during the crazy fireworks days.
Great service!
