As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.

4.8/5
Rated by 10949 customers
Blue Aqarium Gravel
13th July 2010

Excellent colour blue. Looks better in person than on the web.

Anonymous
Squirrel Proof Fat ball Feeder
12th July 2010

This is a great design and good value for money & the baby birds love it too,thanks

Sand kc
H
12th July 2010

I ordered this item to replace one of the leads I lost whilst vounteering at a local animal rescue centre. Being a make I (& they use) I already knew this was a good quality product but the service here was also quick and professional. Thank you

Anonymous
H
12th July 2010

I ordered this item to replace one of the leads I lost whilst vounteering at a local animal rescue centre. Being a make I (& they use) I already knew this was a good quality product but the service here was also quick and professional. Thank you

Anonymous
Good Delivery Time
11th July 2010

I am pleased with the Ancol Cat Harness it is very pretty to look at looks lovely on my cat. The design is alot easier to fit than the normal style harness. The item was delivered very promptly and was very pleased with the whole service from Pet Express and would certainly place more orders in the future.

Anonymous
Standard holdguard for 118ml bottle
11th July 2010

An absolute neccesity for my chewing gerbils. The metal strip on the back bends into shape over the edge of the tank and keeps all plastic parts away fom gerbil teeth. Well packaged and easy to order online.

Sally
just what I wanted
10th July 2010

The syringes were as described and fitted the use I had for them perfectly.

Anonymous
doggy heaven
09th July 2010

This wholebake biscuit is brilliant, so much so that my dogs nag me in the morning for their breakfast. I mix it with fruit and natural yoghurt and the bowls are clean is in seconds. I highly recommend it as it is healthy eating for dogs and quick and easy to serve up. My dogs' tails wag even more, when the delivery arrives.

Anonymous
Great service
09th July 2010

Great service.The items i bought were delivered in a secure box and arrived 2 days after i placed an order.I will buy from you again. Thank you

elaine
rabbit hutch feedback
08th July 2010

first time for a long time that I have ordered over the internet, found the service excellent, kept me up to date on what was happening and speed of service could not have been better

Chris
Brilliant
07th July 2010

Been looking for these everywhere, Good price and fast delivery, Tilly the rabbit is ecstatic :-)

Mike
Hamster Cage
06th July 2010

I have two hamsters and they both love these cages the three Tiers give them plenty of space to explore and climb :)- Plus the wheel is almost silent enabling me to get a good nights sleep !

Anonymous
Crisa plain glass fish bowl
05th July 2010

Really pleased with the glass fish bowl, arrived within the delivery time specified. I will definately purchase from The Pet Express again, excellent service!!!!!!!

Anonymous
Treat Bag
04th July 2010

Arrived quickly, couldnt leave the house with out it. Essential for that puppy training stage

Anonymous
Kitty Chow
04th July 2010

This arrived quickly, and my cat just loves it

Anonymous
Puppy food
04th July 2010

Arrived quickly and my puppy just wolfs it down

Anonymous
Charlies new toy
04th July 2010

Charlie took to this straight away and loves it, especially the bell on it.

katyjune
Charlies toy apple
04th July 2010

Charlie my budgie likes this toy as it has a mirror inside.

katyjune
Charlies new cage
04th July 2010

Very happy with new cage , Charlie has room to swing a cat so to speak, easy to clean out too and a bargain.

katyjune
cat food
03rd July 2010

very well packaged very pleased with the product

samantha.burke1@tiscali.co.uk
great product
03rd July 2010

very pleased with the product very well mpackaged

Anonymous
Hay Bale
02nd July 2010

I have now ordered this hay bale twice, my bunnies love it and seem to want more and more each day. The price is one of the cheapest I have found on line and that partnered with an excellent delivery schedule will ensure I will continue to buy this hay from this shop for the rest of my bunnies lives. Thank you for making my on line shopping experience a pleasure and stress free as I know I will never run out of hay again. 5 star hay and 5 star service.

Donna T
Happy Dog!
02nd July 2010

I'm verry happy with the order I received from Pet Express due to the fact that delivery was so quick. I've ordered the same item from various online shops and each other one has taken between 10 - 14 days for delivery due to no-stock, which they dont tell you when you order. I'll definitely be placing my future orders for these bones with Pet Express.

Holli-Dolli
Parrot Food
01st July 2010

This parrot food is very good and delivery is great. The only thing I notice is its slightly out of date May 11 2010 on this batch. However at least it has a date on, some I have bought in the past from other places they dont have an expiry dates I am extremely observant on Food that I buy as I lost a lot of birds a few years back through bad Seed. Your establishment looks good to me and many thanks for letting me know when Items are dispatched,this is second time Ive dealt with you and I shall be coming back

Stephanie
Hedgehog house
30th June 2010

Excellet product with very prompt delivery. Many thanks.

fiona@robinsonf40.freeserve.co.uk
Ovo tube
26th June 2010

Tubes does what they are meant to do.

Anonymous
Ovo Tower
26th June 2010

The hamster now has another room to sleep in. Likes to move around the tubes now.

Anonymous
Reviews