As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Excellent colour blue. Looks better in person than on the web.
This is a great design and good value for money & the baby birds love it too,thanks
I ordered this item to replace one of the leads I lost whilst vounteering at a local animal rescue centre. Being a make I (& they use) I already knew this was a good quality product but the service here was also quick and professional. Thank you
I ordered this item to replace one of the leads I lost whilst vounteering at a local animal rescue centre. Being a make I (& they use) I already knew this was a good quality product but the service here was also quick and professional. Thank you
I am pleased with the Ancol Cat Harness it is very pretty to look at looks lovely on my cat. The design is alot easier to fit than the normal style harness. The item was delivered very promptly and was very pleased with the whole service from Pet Express and would certainly place more orders in the future.
An absolute neccesity for my chewing gerbils. The metal strip on the back bends into shape over the edge of the tank and keeps all plastic parts away fom gerbil teeth. Well packaged and easy to order online.
The syringes were as described and fitted the use I had for them perfectly.
This wholebake biscuit is brilliant, so much so that my dogs nag me in the morning for their breakfast. I mix it with fruit and natural yoghurt and the bowls are clean is in seconds. I highly recommend it as it is healthy eating for dogs and quick and easy to serve up. My dogs' tails wag even more, when the delivery arrives.
Great service.The items i bought were delivered in a secure box and arrived 2 days after i placed an order.I will buy from you again. Thank you
first time for a long time that I have ordered over the internet, found the service excellent, kept me up to date on what was happening and speed of service could not have been better
Been looking for these everywhere, Good price and fast delivery, Tilly the rabbit is ecstatic :-)
I have two hamsters and they both love these cages the three Tiers give them plenty of space to explore and climb :)- Plus the wheel is almost silent enabling me to get a good nights sleep !
Really pleased with the glass fish bowl, arrived within the delivery time specified. I will definately purchase from The Pet Express again, excellent service!!!!!!!
Arrived quickly, couldnt leave the house with out it. Essential for that puppy training stage
This arrived quickly, and my cat just loves it
Arrived quickly and my puppy just wolfs it down
Charlie took to this straight away and loves it, especially the bell on it.
Charlie my budgie likes this toy as it has a mirror inside.
Very happy with new cage , Charlie has room to swing a cat so to speak, easy to clean out too and a bargain.
very well packaged very pleased with the product
very pleased with the product very well mpackaged
I have now ordered this hay bale twice, my bunnies love it and seem to want more and more each day. The price is one of the cheapest I have found on line and that partnered with an excellent delivery schedule will ensure I will continue to buy this hay from this shop for the rest of my bunnies lives. Thank you for making my on line shopping experience a pleasure and stress free as I know I will never run out of hay again. 5 star hay and 5 star service.
I'm verry happy with the order I received from Pet Express due to the fact that delivery was so quick. I've ordered the same item from various online shops and each other one has taken between 10 - 14 days for delivery due to no-stock, which they dont tell you when you order. I'll definitely be placing my future orders for these bones with Pet Express.
This parrot food is very good and delivery is great. The only thing I notice is its slightly out of date May 11 2010 on this batch. However at least it has a date on, some I have bought in the past from other places they dont have an expiry dates I am extremely observant on Food that I buy as I lost a lot of birds a few years back through bad Seed. Your establishment looks good to me and many thanks for letting me know when Items are dispatched,this is second time Ive dealt with you and I shall be coming back
Excellet product with very prompt delivery. Many thanks.
Tubes does what they are meant to do.
The hamster now has another room to sleep in. Likes to move around the tubes now.