As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Quick delivery
helpful and quick.
seems good. the kitten went straight in, and seems happy enough. It doesn't smell much (apart from when used).
I’d been looking for this lead to replace one bought elsewhere previously. It came quite quickly and was exactly what I wanted.
Regular purchase. It is excellent for cats and the environment
I ordered the medium for my mini schnauzer and it fits perfectly everywhere! The quality is very good! It also came earlier than expected. All round fab product
Great service
She loves this toy hasn’t had one since she was a puppy
Quick delivery easy to use website
My dog loves this food and it comes in a paper bag feels more environmentally friendly than the plastic ones other brands use . Competitive price
Best kibble for active Staffies No kibble left in the bowl Meets all their needs
Quick and efficient I would not shop anywhere else
Our retriever loves playing with this.
Our fussy retriever won’t eat most dry food, but loves this soaked in hot water and a bit of wet food.
Got this free with my order and my puppy loves it, thank you The Pet Express
Great meaty product, good value dog treat
Ingredients are great with 60% chicken, and it agrees with my puppy - hooray, plus great to support a local company
Excellent choice of products, honest price, super quick next day delivery, plus the bonus of a free dog toy. Great to support a local company too. Thank you, I will definitely use you next time.
Always 1st class. Have ordered many times and will continue to.
Efficient service
Dog loves it as an additional to her normal bowl. Will get again.