As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Ordered one day, arrived the next, perfect!
Arrived next day, my two elderly Westies love these biscuits and, being wheat and rice free, they are a perfect solution for all their allergies!
My cat love this. Well made strong and steady. Great company I would use again.
Thank you for this - it has become my dog's favourite toy.
My Cockapoo loves this coat. It fits well and keeps him clean & dry. It is well made - very pleased with it.
Easy to order. Delivered quickly. Arrived in perfect condition. Excellent Service.
Brilliant service
great delivery good website
Great for a cat that loves exploring
Fast, On Time, Accurate and Complete with a simple ordering process... just how online shopping should be!!
We have tried lots of other grain free foods which have been a little cheaper but the boys know the difference. However Symply is simply the best and the boys are very content when it’s on the menu.
Well packed and delivered when said.
Good email comms, fast delivery, well-priced and a quality product excellently packaged. Very happy camper. Thanks :)
My cat went straight in after I put a treat in there. At ten years old she’s developed anxiety due to a new cat next door but she goes in the kennel now when she’s scared rather than marking everywhere. Thank you!
Arrived very promptly just what I wanted.
My two dachshunds love these and chase me every morning till they get them.
OK product but got very crumbly as soon as wet, with 3 indoor cats I was changing the trays more than other brands.
Very popular with my male cats, good amount of catnip.
3 fussy cats and they all go for this one, great product.
