As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
This is the second purchase i have made of this product. I have two small/medium dogs (Westies)who can be quite fussy when it comes to their food, how ever it was exactly because of their enthusiam and gusto for this food i have again purchased further.There are plenty of crunchy(Real)meat pieces all shapes and sizes.It is a clean food with a very appetising aroma, to me it smells very much like pork scratchings.There isn't for my boys any down side , its simply that they mustn't have too much at one time,for it is a very rich food.Having said that they can't make up their minds if its a meal in it self or a treat, i think that says it all : )10 out of 10 for quality and service provided by PetExpress
I have searched everywhere for these large blocks. I knew that The Pet Express would have them as they are such a well stocked shop. Thank you Pet Express
Having tried almost every dog food on the market (in all price brackets, wet and dry) I have finally found one that agrees with my dog's sensitive stomach. Even better than other "sensitive" brands, this Wagg dogfood has really really changed my dog's wellbeing (& our need to take wipes out with us to pick up the dog mess!!) It is fairly priced too.
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Product exactly as described. Speedy delivery
This carrier is great value for money and looks good. My cat loves it, she has lots of space and plenty of ventilation too. Only downside is assembling it yourself-it came in a huge box- why not just send it whole?
Longest lasting chew, low fat, tasty (if a bit smelly), dogs love them. Delivery time good, though the Post Office took an extra day.
Have just bought two Mr Snugs Outdoor Kennel - Stone Colour. Excellent product for my two "darlings" who took to them straight away and have given it the "nod" Well made, light and portable and easy to keep clean. Excellent service also from The Pet Express. Well done!
best price i could find,service was excellent with very good communication.
love this product. live in small flat with two cats and this cat litter keeps my cats comfortable and doesn't offend my nose.
The item arrived on time as promised, and was well packed. I bought this item for a stray cat I have been feeding for over a month (not an indoor cat) and thought this would be the ideal solution to give it shelter, (certainly better than sitting under my car when it rains). Hope he uses it!
Ordered a Mr Snugs outdoor cat kennel on line. Delivery was excellent - less than 48 hours - and was kept informed of order progress thoughout. Would use again and recommend.
We bought one of these for our dog Merlin just before Christmas. It's his favourite toy by far so we decided to get one as a present for a friend's dog. Merlin loves the water so this is ideal for him as it floats, and being tough he hasn't managed to chew it which is what he usually does. The service from Pet Express was very good. Ordered on Monday, arrived on Wednesday.
As with the Mynah Granules, this product is superb. Full of goodness for a Mynah bird and swiftly shovelled down my Jake's throat with much enthusiasm (he's even eating them now as I type this!). The service from Pet Express was top class from order through to delivery. So easy and so efficient and all packed very well. Another order is on it's way soon! Thanks Pet Express, keep up the good work! from Mrs Mac and Jake x
My Mynah absolute adores these little biscuits. He can't get enough of them and I'm happy in the knowledge that they are full of goodness. He has been scoffing these for the last 4 years and I'm now chuffed to bits that I have discovered Pet Express sell them at the best price on the market and their service is superb, professional, efficient and reliable. Well done Pet Express from me and Jake, we will always order from you so please always keep them in stock even though Mynahs are not a common pet x
The nest box is very well made especially for the price I paid. Service was excellent. Very pleased all round
Very fast delivery - bit early to assess how good the product is but that will be a review for Wagg (?). Despite the need for joint care additives in dog food there are still relatively few who sell it (getting rid of old stock maybe) but PetExpress certainly do.
I bought this outdoor cat kennel after reading positive reviews elsewhere. I'm not disappointed at all - it's solid and doesn't look out of place in the garden. The overhang is really good for keeping the weather out. I've placed it in a sheltered area near the fence, just the job for keeping a cat nice and dry. My own two cats of course come straight in if it's raining - this kennel is for a local stray cat who is used to living outside. This will provide him with a nice bit of shelter, especially during winter. I am also very pleased with the service from Pet Express. Next day delivery and the product was well wrapped and in excellent condition. Many thanks.
Our Parrot food arrived today within 48 hours as always. Ive not unpacked it yet as Ive been ill,but I know there will be no problems.Our Parrots love this food. The delivery man was very pleasant as always and gave us time to get to the door First class service as always Pet Express! Many thanks Stephanie
I am very pleased with the service that Pet Express has delivered.I ordered the cat kennel on Sunday night and on Monday morning i was e-mailed with reference and detailed tracking to what was happening.I received another e-mail to say the goods were being despatched and on Tuesday morning my goods were delivered.I am very happy with this service indeed.Its the best i have ever had out of all the internet company's i have used. My cat has still to use the kennel...its just sniffing it out at the moment but the quality is brilliant. Thank-you very much and keep up the good work.
Not the best hutch, looks great in the pictures but the design is wrong with the ramp, my piggs cant use it and there is no trap door to put down or the ability to take out the ramp as its fixed therefor the bottom level is useless. Also gets very damp - unsure how long will last,Very cheap looking when you get it home- Will not recommend to anyone else.
a basic hutch sturdy and come ready to use no need to build just add the legs. large enough for 2 dwarf rabbits, good price as well delivery, i was very surprised it arrived the next day. I would certainly use this web site again.
Thank you for your excellent service, very very fast. I shall use this company again in the future, for Aquarium needs. Thanks again. J P Garnham.
very good product very fast delivery
I paid
Once again Pet Express have come up trumps. Ordering is easy and I was kept informed at all stages of the order/delivery process. Item arrived in perfect condition. All in all, excellent. Why would I want to shop anywhere else especially when I live locally and delivery is free. Many thanks Pet Express, keep up the good work.
