As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
My little hamster went skitz when he saw it and it took him all of 4 days to nearly demolish it.... He loved it.
Competitively priced product and well packaged. Good customer service - I had ordered two of these but only one arrived - when I phoned customer services they apologised and sent me the missing item together with an extra one to make up for the mistake.Will definitely use this firm again.
Milo was being sick with furballs around 3 times a week before feeding him this product. He enjoyed the taste and the frequency of him being sick has lessened to around 1 time a week now and this is only after a week of feeding him the product! Im very pleased with the results!
just what i was looking for training purposes thank you
I have bought two of these one for my staffie and one for my Boston Terrier who both can chew!! These toys are lasting well (apart from the faces have gone!!) but they are giving my two hours of fun tugging and chasing. Every dog should have one!!
My birds love this Parrot food and its first class,it contains all the seeds they love especially peppers,even the cockatiels love this mix. However I would prefer a best before date,I notice with this delivery there is no date provided. Pet Express runs an excellent service and I can rely on them for keeping me informed as to when my goods will arrive this is most important to me.
Got this as more of a pen as I dont have an area that I can corden off easily. Collie sized pup is happy and clean in it as it still sees it as a den and so does not have accidents in it....mind you he is an extremely quick learner so is pretty much housetrained in week 1 (9 weeks old). Works well as intended.
This item arrived very quickly in spite of a weekend Bank Holiday! It was well packaged as described and perfect for the purpose. Great communication from Pet Express and the carrier.
The fur mice arrived very quickly and my cats are delighted. They are very fussy and selective. Will purchase again.
This was a free gift with our recent order and my son loves it!
Ordered midday Wednesday 24 Aug 2011 delivered 09.30 on Friday 26. Aug 2011. Very impressed with efficient service,speedy delivery and good price of product.
Good food, Good price delivered on time couldnt ask for any more very happy.
Usual high quality - very good price
Excellent quality and great value for money compared to similar products. Arrived without delay
Excellent quality and excellent value for money. Delivery was very prompt
Our Parson Russell loves this food. So glad she does because she has an allergic skin condition and her problems have cleared since changing to this food.
Excellent company to do business with, very fast from order to supply, it's great that you can speak to real people who understand just what you are looking for. Have no hesitation in ordering from the pet express.
Item as described, despatched quickly.
Easy no fuss online order, quick delivery or pick up option available. Well packed received with thanks will use again highly recommend .
I was extremely pleased with the snugs cat shelter and the whole service from ordering to delivery was excellent - will definitely use Pet Express again soon.
i was very pleased with the gulliver 3 cat carrier.I feel that it is a safe robust carrier ,not like some where the top can come off.It can also be secured easily in the car seat belt.Also an attractive bright colour .The service i recieved was excellent and also a fast efficient delivery .The carrier was well packed and easily put together .
My cat is very much an outdoor cat. As she is now 15 years I did not like to think of her out in the rain. She has never liked baskets etc so I'm very pleased to see her sleeping in the cat kennel. I am very pleased with my purchase.
We bought this product for our cat who is refusing to come into the house since we had our young Staffy rescue dog. We needed somewhere she could be dry, warm and safe and this is ideal, the perfect size and once padded with blankets inside, lovely and cosy. Unlike plastic cat carriers it doesn't have any ventilation holes so it's completely waterproof and free from draughts. Brilliant product, thank you!
I recently purchased this set as I needed to separate my bearded dragons. I am incredibly impressed with the Viv, it was so easy to assemble (I did it on my own in under 20 mns) and it looks really nice quality. The accessories are of an equally high standard, however the substrate that I recieved was not the Calci-sand that was advertised. My only suggestion is that you add a couple of thermometers in to the deal in future to make the set-up complete. Overall I'm very happy with the quality of product, value for mone and excellent service. Many thanks.
Order placed Monday and arrived in perfect condition Thursday - excellent product and very good value for money - basically the prouct features described in the promotional information is precisely what you get. Highly satisfied and can firmly recommend this product - the cat also gives it a 5 star rating !
what a great item. work's well for tortoises as well.
