As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
awesome coat to keep our puppy warm and dry. Haven’t let used it with the lining as it’s a bit warm at the moment but the outer fits really well.
Easy to use website. Product delivered fairly quickly and not excessively packaged! Which was great. Would use this company again.
Just what I was looking for. Brilliant... I purchased four packs when I only needed one & half for my aquarium. I used the remainder on top of my indoor plants helps with the watering.. so this is very versatile.
Good product , well priced & versatile excellent delivery
Without question the very best cat litter that money can buy ; exceptional clumping and hence very economic
Very quick delivery and well packed.
My dog loves these toys and the only thing that doesn't get ripped to bits in a few hours, these last for ages. Well made strong toys.
The service was fast with no delay. I would use this sight again
My cat will only eat Webbox Cats Delight in Jelly....This company dispatched my order super fast...Thank You
... and you can tell because she hasn't thrown up on it!
Your service is second to none. Brilliant. Would definitely recommend you. Everything arrived promptly. Never had a problem ordering items. Thank you
Excellent dog food. Arrived on time each time. Great service.
Very pleased with the service provided
Although it's nice and water tight it is a bit easy to clean out and put in bedding properly.
Easy ordering process. Arrived very quicky
Quick delivery, no problems. My cats love their new house
One of my foster kittens, taken in when 8wks old, would not use the litter tray! However, once I started using this product she soon realised where to go. No problems since.
Bought for a stray cat who has moved into the garden, to provide shelter from the rain and cold. He/she loves it went in immediately. It will be easy to clean.
Quick delivery, a easy order!
I have ordered vegetarian dog food from these guys on a number of different occasions recently, each time the product is priced well, delivered promptly and on most occasions includes a small free gift toy for my dogs as well. All in all, very pleased with my experience .
Great, fast service.
One of our cats is quite choosy about which toys she plays with, but this teaser ball was an instant hit! An unexpected (free) bonus when I ordered the Mr Snugs outdoor shelter.
Ordered as shelter for a couple of stray cats, who come to the garden for food. COuldn't adopt them as we already have two cats, but wanted to give the strays some shelter from the winter weather. They started using it straight away and are now safe and warm.
