As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
I have ordered vegetarian dog food from these guys on a number of different occasions recently, each time the product is priced well, delivered promptly and on most occasions includes a small free gift toy for my dogs as well. All in all, very pleased with my experience .
Great, fast service.
One of our cats is quite choosy about which toys she plays with, but this teaser ball was an instant hit! An unexpected (free) bonus when I ordered the Mr Snugs outdoor shelter.
Ordered as shelter for a couple of stray cats, who come to the garden for food. COuldn't adopt them as we already have two cats, but wanted to give the strays some shelter from the winter weather. They started using it straight away and are now safe and warm.
Always reliable
Stan the Staffie loves Pero ????
Dogs love it
An excellent quality seat cover that is perfect for keeping your seats protected and clean.
Can always rely on the pet express to deliver promptly and leave parcel in a safe place. Thank you !
Excellent service
Good service
Good well made, but my cat won't go in it? but she loves the cardboard box it came in.
Brilliant Sevice And cheapest liner around and good quality but definitely give this 100%
This dog food is the best yet, our Tibetan spaniel loves it. The website is so easy to use and the food is delivered promptly and is well packaged.
My dog has severe IBD and these treats are the only ones he gets on well with.
My dog has severe IBD and these are the only treats in small quantities that do not upset him - and he loves them.
Ease of ordering and great customer service
Great for lifting pet mess and odours
Good quick service
Both our dogs love these treats and they keep their teeth clean.
All these fish treats are great for keeping teeth clean.
Easy to order and shipment arrived quickly.
Super prices, huge range of products, the seed is brilliant, we have lots of goldfinches I'm the garden that love it
