As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Good chew, lasts and natural.
Worthwhile purchase. Delivery as promised and adequately packed. Dog loves it!
Excellent price on the Arden Grange, so many have put their prices up by ridiculous amounts considering the reduction in the size of the bags. Delivery was quick and the driver put the box inside the hall, often just get left outside! Will certainly use again if the prices remain competitive.
This dog food is good stuff. My dog looks so healthy on it. The speed with which it is eaten says it all, she enjoys it a lot.
Fantastic service and product will use again and recommend company to friends everywhere
Excellent toy to stimulate and give treats or food,keeps Alfie my Shih Tzu happy for ages. Highly recommended.
Our dogs have always been on Arden Grange Premium but with the recent change in bag sizes it has been difficult to find it at a good price in our area. We have tried several online companies and have found them not to be reliable with their delivery times. We were really happy to find the Pet Express online having been previous customers of the Ark when we lived in Plymouth. Your prices are competitive and delivery was exactly when you said it would be. We also appreciated the delivery updates thank you!! We will recommend you!
Very good product great value, my dog loves them
A good product which was just what we were looking for, however in practise we do find that the 'trigger' end is quite heavy compared to previous ones we have had, hence I felt unable to offer the full star rating. But otherwise a really good quality product and we were most impressed with the speed of service and delivery. Would definitely shop again. Thank you.
my african grey loves this fruity parrot mix its good value for money i recomend it
I was looking for a medium sized lead but with that little bit of extra length. This lead is well made and i would recommend it to anybody with a medium size dog. EXCELLENT
The Arden Grange dog food is excellent quality and It's what I feed my 3 Rhodesian Ridgebacks. They love i, even the fussy old 11 year old! The service is also second to none with super quick delivery. It only ever takes a day or 2 from when you order. There's never any fuss or nonsense. There's even sometimes a little present for the dogs hiding inside the box like a throw ball or frisbee! Thank you Pet Express. You can rely on my custom moving forward!
We have elderly but active border collies and this food seems to hit the spot with them. There is always excited anticipation at meal times. We are also reassured by the contents of this product which contains nothing that is likely to upset or cause damage to elderly dogs digestion. The dogs are looking the pinnacle of health!
Consistent high quality dog food from a British manufacturer. My dogs love the Lamb & Rice and they do well on it. A ten out of ten product and easily purchased and delivered without fuss through the Pet Express.
Excellent prompt service. Would recommend to friends and will definitely use this company again. Keep up the good work!
Excellent fast service received from this company, and a little extra when i opened the parcel a nice dog frisby for my pet, i will certainly be using this company again thank you J shippey
I am very pleased with this food I have used for 12 months and my dog is a very happy healthy dog
Excellent service and unbeatable price. Arrived next day and very happy with the whole experience. Thankyou.
Nice fleece although cat hasn't used it yet (but I do on my computer chair).
Nice little cat house. I hope my cat will use it one day in the future as she's only just started going outside.
These collars are brilliant with a nice padded bit for doggie comfort. Well made and durable. Would recommend Ancol products again as also have a harness by them which is also excellent.
Worth paying extra for a quality food including joint supplements
Extremely well priced triple viv. Comes flatpacked but is really easy to put together. Delivery was very quick. Snakes have all settled in well. Very happy customer.
We have been using this excellent dry food for Bobbi, our four year old Lab/Collie cross, for three years now with no problems at all. A 15Kg bag lasts a month which, at Pet Express prices, works out at about a pound a day. We have had no digestive concerns with Bobbi whilst on this food and his health is excellent. We receive many positive comments about his lovely, glossy, coat. Highly recommended.
I would like to thank you for your speedy delivery of the Supa Concrete Bird Bath. It arrived in pristine condition no more than two days after I ordered it. Instructions for delivery were followed to the letter. Thank you once . Initial telephone contact was very helpful.
