As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Excellent service, prompt delivery, no issues. An excellent free gift which has already been well used!
Excellent service, prompt delivery, no issues. I would definitely recommend this product and this company.
Smooth transaction. .. fast delivery. And a free dog toy. Most happy, will be using again. Thanks
After searching for this model of cat flap that reads the implanted chip in our cats as they always loose their collars, finally find Pet express at the best price anywhere and a great service that delivered in 2 working days of order packed very well and works with a little alteration of the front door. The only glitch was one cat was so spooked by the noise if the lock undoing she ran away from the door for a while. Now she has the idea and almost ignores the sound. Every house should have one of these if you have unwanted cats eating you food and fighting in the middle if the night if your cat can't go a week without loosing a collar this is the perfect choice.
the order came within a couple of days & was exactly what I was hoping for , the parrot love it & I will be ordering some more in the near future
Good communication Fast delivery Great spacious item suitable for the needs of 2 rabbits Easy to put together Good access into the cage
I've been a cat guardian for many years and this cat litter is the best by far. Clumps really well and no odour empty poos and weed daily and top up. One bag lasts me about 3 weeks and I have two large cats
An excellent dog food loved by my three dogs.
Ordered the items on the Sunday, here Tuesday morning. Best price I could find, free delivery and a free dog toy. Was also asked for delivery instructions and preferred date. Just all round excellent work service.
Thanks very much Pet Express, our labrador loves his new toy. He would like to say thanks (woof).
A top quality dog food at a fantastic price. Delivered to your door.
For a first visit I was very impressed.I used online then phoned to check as order was a gift for distant friend. It arrived early the next day up to Scotland from down south. The dogs were more than satisfied! Service with a smile.
A dog food that all 3 of my different breed dogs love. Very palatable, even for one of my dogs with a sensitive stomach. Very high quality and at a great price.
An excellent product, loved by all 3 of my dogs of different breads. I would highly recommend this complete dog food to all persons looking for a high quality product.
Not only did my order arrive very quickly, the price was great too. Even more important, our Rabbit loves the feed and doesn't leave a single bit. Everyone is happy!
This coat is wonderful. It is so thick and very well made and looks a lot more expensive than it was. Would definitely recommend this coat to anyone. A brilliant buy for my shivering dog
Thank you for a very speedy delivery. The product is excellent. My cat hasn't used it yet but it certainly fits the description and will do an excellent job.
I have used this dog food for my 3 dogs for many years now all thrive on it. The service from ordering to receiving my items is hassle free with great delivery service often within 48 hours. I will use this service again and again.
Our elderly dog is now struggling to digest grain based kibble so we swapped her to this. We have tried her on other grain free kibbles but this one is by far the best. No stomach upsets, bundles of energy and a gleaming, glossy coat. Mixed with a home cooked vegetable and meat diet this is a fantastic addition to her diet.
Bought this mattress as a spare to go in the Cat kennel we ordered in October. We have a cat which is always in our garden under the hedge, she is there in all weathers. We felt so sorry for her we bought the cat kennel, which she LOVES! She sleeps in it all day and every day, keeps warm and dry and out of the wind. Would definitely recommend.
This little coat is keeping my elderly Scottie dog lovely and warm, however I did have to alter it so it would fit him. It was far to tight around the neck and chest area when it was done up with the Velcro. I had to unstitch one side of the Velcro and reattach it so that at least one inch of the Velcro overlapped, now he can breathe whilst having his walk.
Our cats love this new bit of furniture. It was very easy to assemble.
Excellent system to stop pervading smells from the cats litter tray. Bit fiddly to fill the bag when there is only a little in it but once gravity can pull the weight downwards its good.
We moved onto this brand of food from Hills Science plan(which seemed to upset his stomach ) about 7 months ago for our now 17 month old Labrador. He gets a strict weighed amount daily and is perfect weight his coat shines, he is full of energy, and his stools are now well formed and firm. Although not a large dog he seems to like the large kibbles of this food which he has to crunch rather than swallow whole, so in conclusion we are very satisfied with this food.
