As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
bought this for shelter for a stray cat I was amazed how warm he was, then it rained and the fantastic insert I bought got wet, I was a bit disappointed so phoned p/ex up and a gentleman told me to raise it on 2 breeze block and as of today even through torrential rain it is dry...I cannot recommend this highly enough, honestly I am buying another for another stray who has "adopted" me!!!
Good dog food and the best price I could find, this is local to me as well
Ordering the gravy bones was simple and straightforward. The order was acknowledged very quickly and I was told when to expect the delivery. The bones are smaller than the conventional gravy bones - which make them ideal for carrying in the pocket and using for training treats. Sam - our lurcher - loves them.
Fabulous pads which protect your carpets and furniture from cat claws. The items are top quality and because the pads are flat to floor, it is more natural for the cats to use.
I am very impressed with the efficiency of this company. They even email me to remind me its time to order. Keep me informed of dispatch and delivery details. Items come well packed and protected. Excellent service.
service very good, very well packed, baths fit cage fronts perfect, I would recommend your company to freinds
Great service, good quality free gifts. Speedy delivery
Always a speedy delivery from The Pet Express and competitively priced. This Large Breed Symply has a good size kibble for our Border Collies; they enjoy the food, it satisfies their appetite, their toileting habits are good and once we established the correct amount to feed, they're maintaining a healthy weight. One of our dogs is prone to itching and he still does itch. The other dogs coat seems dry without a supplement. Out of the 'natural' foods we've used I would say this ones worth a try
Very good and easy to use. Shame it took over a week to arrive when it said 3-5 working days.
As tiltle really couldnt ask for more my bearded dragon seems real happy now
This viv stand is great really looks well in my living room A+++
this is the very best product i would advise anyone to use if you have a strong dog or a dog that pulls on the lead as it uses the animals own strength to stop it from pulling and without harming the pet in any way.easy to use simple to put on the animal and very safe.best product i swear
Very happy with Pet Express. They are very competitive and efficient delivery times. Will use them every time. You even get the odd free item with your order!
Litter trays arrived promptly and well packaged. Cats delighted!!
good service and food packed very well and harvey loves it :)
The reason I'm not giving this five stars is that I found it a little tricky to click together and if it's partially assembled (with the fixing clips in place but not exactly right) it seems to be impossible to take the clips out. But it looks great - the logo is very subtle, same colour, different texture - and both my cats liked it from the get go.
Ingenious device keeps unwanted visitors out and protects all four legged residents. Easy to install, quick delivery and good packaging. It's our best buy of the year so far.
We have a rescue GSD with a very sensitive constitution and it took us a little while to find a dog food that would agree with him. He's generally not good with meat - chicken, pork - so the Arden Grange salmon and rice is perfect and also gives him a lovely shiny coat! We pair it with the Arden Grange white fish wet dog food from their partners range and he absolutely loves it. We can't recommend this dog food enough!
The goods were well packed and delivered to me on the day I asked for. Will be ordering from the pet express again. Thanks for the little gift inside packaging, Ollie appreciated it.
Our two Westies have been eating Arden Grange food for some time now, ever since they developed an allergy to another product. They started off on the sensitive which was excellent and then tried the Salmon and now the Lamb and Rice. They have had no problem with these three flavours and at least they now can have a variation in their diet.
Was looking to buy dried dog food before Easter. Decided to look for the cheapest, found it on this website and was delivered super quick. Will certainly use this website again, especially when I got a free gift for Daisy.
Cat is very impressed. Has hardly left his Mr Snugs since it arrived. Every cat deserves one of these!
My dog loves these and I consider them very good value. This was my first order with Pet Express. I found the site easy to use; delivery was quick with good quality packageing. Lots of communication on the status of your order so no need to wonder when it will be arriving. Happy to recommend.
Item came really well packed no damage delivery was super real fast and the price was the best i found and i had done a fair bit of shopping around
Goods arrived swiftly, extremely well packaged, plus communications were excellent.Thanks.
