As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.

4.8/5
Rated by 10949 customers
Buddy's food
21st July 2014

I have now ordered on line a couple of times , it is so easy to do .Good service .

Anonymous
Fantastic lightweight product
20th July 2014

Working long days and having a cat that likes the outdoor space I felt guilty shutting her in or out all day but this product is perfect as she can shelter inside if she wants or needs to. Product is exactly as described and was extremely speedy in delivery, would definitely use this company again, excellent service!

Wilfy
Symply Adult Dog Food - Turley & Rice
20th July 2014

I was pleasantly surprised at the way my dog took to this dog food. It certainly seems to agree with her as she is leaner and fitter since I started feeding her with it. No problems whatsoever at feeding times now, and first class service from The Pet Express.

Anonymous
Large box of quality pigs ears
17th July 2014

Excellent quality , good competitive price, dogs love them! Quick delivery.

Molly bedlam 66
Royal Canin Multi Buy Bulldog Dog Food
10th July 2014

Arrived quickly. Exactly as expected. This is the only food we've found so far that stops Merlin, our staffy, producing odours like a cross between burning tyres and sarin gas... Highly recommended!

Furious Logic
only 4 rings
06th July 2014

only 4 stars because the email confirmation indicated a 9" ring was ordered instead of the 9cm. However the correct size was delivered quickly, the quality is great (would have liked a different colour option) but my dog loved it.he had no complaints at all and would recommend using the pet express again.

Anonymous
Just lovely
30th June 2014

Lovely sturdy cat house. Just what I wanted for my 1 year old rescue cat. She has to be outside all day, every day whatever the weather, she just loves being outside. Now she has her own little house and she loves it. She now has a lovely, warm, safe place to go to sit and watch the world and the birds go by. It is very well made and the liner and mattress are very good quality, far better than what I expected and also far superior to what I have seen in pet shops. Would have no hesitation in recommending this Cat Kennel, Liner and Mattress to anyone who has a cat like mine who will NOT stay indoors during the day. Thank you very much. You have made one little girl very happy. Service from this supplier was excellent, very quick delivery and goods received are definitely as described.

Honkytonk
excellent
18th June 2014

Have brought these treats before but found them expensive in the shops for a small bag, but your are bigger bags so better value

inda
excellent
18th June 2014

Another brill toy he has fun with keeps him happy

linda
excellent
18th June 2014

This is a very good idea as my dog loves to eat sticks, but with this safe stick there is no problem he just loves it

linda
excellent
18th June 2014

Diamond loves this ball keeps him happy while out on are walks

linda
excellent
18th June 2014

I like how they come wraped up not like the ones in the shops that are loose and can have flys on them, I do like that idea have told my doggie friends who buy in bulk about your site

linda
Yummy!
10th June 2014

Sable cannot get enough of these. She actually asks for them or rather demands. Tried to fit her nose in the bag after stealing them. Obviously they are very yummy. Impresses they have no additives.

Sable's Mum
Wow!
10th June 2014

My dog put her nose into the box and pulled out the Goose. They have been inseparable ever since. Love the honk noise and the goose is sturdy enough for labrador teeth.

Sable's Mum
arden grange
08th June 2014

superb product at a good price from Pet Express.

Anonymous
Pero Labrador dog food
07th June 2014

I am very pleased with the product provided and the price of the dog food. Will definitely be buying more from The Pet Express organisation. Delivery was also very prompt and left exactly where I requested.

Anonymous
Good product
05th June 2014

Good product that arrived very quickly so can recommend both the product and the Company.

Anonymous
GREAT GOODS AND SERVICE
04th June 2014

This was a first purchase from Pet Express and very pleased with the prompt service and delivery of my goods. The purchase was exactly what I required. I would not hesitate to use again and recommend this comnpany to others

Anonymous
harvey's favourite food
03rd June 2014

straight forward transaction and good delivery and harvey enjoyed his food

Handsome Harvey
First class
03rd June 2014

Excellent product from an excellent company. Service is firstclass

Anonymous
To early to review this product
02nd June 2014

having ordererd the product it arrived with in the advertised time , service was very quick . no hassle and the best price available at the time from all suppliers . a bonus when a dog chew was given free of charge. as for the product i can only wait for the dogs to give there approval....there has been no complaints in the past from them so sticking with a quality product which has been tried and tested over several months .

Tess & Rowen
Very happy with my order
29th May 2014

Very happy with my order

Anonymous
1st class
28th May 2014

They are by far the best

Anonymous
GREAT BUY
27th May 2014

Excellent service, 1st class product would not hesitate to order again

globetrotting Nanna
Simply the Best!
26th May 2014

My 4 year old Golden Retriever, Lucy, has been on Symply all her life. She had 8 puppies in January and everyone commented on how healthy she looked before during and after her pregnancy. Needless to say, Jonah is on the Symply Puppy now too and their coats are in tip top condition and have lots of energy. Totally recommend Symply.

Lucy and Jonah's Mom
Arden Grange at great price
26th May 2014

Great price, great value - super fast delivery included! Will continue to repeat - it's a no brainier!

Steve Harris
Service as usual
25th May 2014

Great place to get the service you expect

Chris
Reviews