As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
I have now ordered on line a couple of times , it is so easy to do .Good service .
Working long days and having a cat that likes the outdoor space I felt guilty shutting her in or out all day but this product is perfect as she can shelter inside if she wants or needs to. Product is exactly as described and was extremely speedy in delivery, would definitely use this company again, excellent service!
I was pleasantly surprised at the way my dog took to this dog food. It certainly seems to agree with her as she is leaner and fitter since I started feeding her with it. No problems whatsoever at feeding times now, and first class service from The Pet Express.
Excellent quality , good competitive price, dogs love them! Quick delivery.
Arrived quickly. Exactly as expected. This is the only food we've found so far that stops Merlin, our staffy, producing odours like a cross between burning tyres and sarin gas... Highly recommended!
only 4 stars because the email confirmation indicated a 9" ring was ordered instead of the 9cm. However the correct size was delivered quickly, the quality is great (would have liked a different colour option) but my dog loved it.he had no complaints at all and would recommend using the pet express again.
Lovely sturdy cat house. Just what I wanted for my 1 year old rescue cat. She has to be outside all day, every day whatever the weather, she just loves being outside. Now she has her own little house and she loves it. She now has a lovely, warm, safe place to go to sit and watch the world and the birds go by. It is very well made and the liner and mattress are very good quality, far better than what I expected and also far superior to what I have seen in pet shops. Would have no hesitation in recommending this Cat Kennel, Liner and Mattress to anyone who has a cat like mine who will NOT stay indoors during the day. Thank you very much. You have made one little girl very happy. Service from this supplier was excellent, very quick delivery and goods received are definitely as described.
Have brought these treats before but found them expensive in the shops for a small bag, but your are bigger bags so better value
This is a very good idea as my dog loves to eat sticks, but with this safe stick there is no problem he just loves it
Diamond loves this ball keeps him happy while out on are walks
I like how they come wraped up not like the ones in the shops that are loose and can have flys on them, I do like that idea have told my doggie friends who buy in bulk about your site
Sable cannot get enough of these. She actually asks for them or rather demands. Tried to fit her nose in the bag after stealing them. Obviously they are very yummy. Impresses they have no additives.
My dog put her nose into the box and pulled out the Goose. They have been inseparable ever since. Love the honk noise and the goose is sturdy enough for labrador teeth.
I am very pleased with the product provided and the price of the dog food. Will definitely be buying more from The Pet Express organisation. Delivery was also very prompt and left exactly where I requested.
Good product that arrived very quickly so can recommend both the product and the Company.
This was a first purchase from Pet Express and very pleased with the prompt service and delivery of my goods. The purchase was exactly what I required. I would not hesitate to use again and recommend this comnpany to others
straight forward transaction and good delivery and harvey enjoyed his food
Excellent product from an excellent company. Service is firstclass
having ordererd the product it arrived with in the advertised time , service was very quick . no hassle and the best price available at the time from all suppliers . a bonus when a dog chew was given free of charge. as for the product i can only wait for the dogs to give there approval....there has been no complaints in the past from them so sticking with a quality product which has been tried and tested over several months .
Excellent service, 1st class product would not hesitate to order again
My 4 year old Golden Retriever, Lucy, has been on Symply all her life. She had 8 puppies in January and everyone commented on how healthy she looked before during and after her pregnancy. Needless to say, Jonah is on the Symply Puppy now too and their coats are in tip top condition and have lots of energy. Totally recommend Symply.
Great price, great value - super fast delivery included! Will continue to repeat - it's a no brainier!
