As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
I ordered the Cat Kennel as I have a stray cat visiting me daily who sleeps at night under some bushes. With winter and cold nights approaching I bought this item for her. The cat took to it straightaway. The whole process of ordering/shipping was done in an efficient way, I was notified by text. I am very pleased with the product and can recommend it herewith.
bengie the cat says thanks very much for the kennel. he is using it all the time and is keeping him snug and warm.
I ordered two of these bowls as few months ago0 as a trial. They are extremely stable on any surface and very easy to clean. They are wearing well so I have ordered a further three bowls. Very pleased with the product and the service from Pet Express.
I was looking for a feeder with a bottom tray to catch the debris, and having ordered from Pet Express before I was happy with the product and with the price.
Bought this item to add to the Niger seed feeder and it prevents the seed falling to the ground. The simple solutions are often the best!
She loves 'em. Says it all. Great value bought in bulk.
Have fed this to our dog since day 1. Never had an issue with it. Being able to buy it in bulk makes always having it to hand a doddle. The dog remains in good health and this as the core of her diet plays it part.
already bought one for my Cyprus rescue dog, Woody. He loves it so much that I've bought another one for my second rescued dog from Cyprus, Sparky. Great value, easy to put on and take off, warm, non-restrictive and dogs look cute!
I bought this kennel for an outdoor cat that spends the whole day in our garden. Although he does not have a collar, he is very friendly and always looks well-groomed and well-fed so I assume he belongs to one of our neighbours. The cat visits us every day and has his favourite spot near our bushes where he naps regardless of the weather conditions. I felt sorry for the poor soul when I noticed him napping under the rain and decided to provide him with some kind of shelter. This kennel is just perfect. It is light, waterproof and easy to maintain. I bought it with a mattress for extra comfort. I left it near the cat's favourite spot and he took to it straightaway. The kennel is now used on a daily basis. The cat approves. Thumbs up!!
economical dog treat. Getting the stuff out from the centre takes ages. Even when it's all gone, the smoky flavour holds their interest. Strong enough even to withstand my English Bull terriers very strong jaw and not break into splinters.
Good clean dry bones with plenty of meat on them. Some were doubles so bouncing them on the floor made them come apart which is perfect for mt little dogs.
I had one dog with years of loose stools and another constipated! What to do? Put them both on this food and result. Perfect stools. No weight gain as I reduced quantity. No bad breath. More glossy coat. Both dogs went bonkers for the food and had so much more energy. 100% recommend.
arrived quickly and well packaged good quality dog food my dog loves it
I always use Arden Grange for my dogs - always great quality and you can't beat the price on here. I placed my order on Friday afternoon at 4pm and was amazed when it was delivered first thing Monday morning. Thank you so much for the excellent service - will definitely not be shopping anywhere else
Great kennel and excellent service. Good communication from delivery company . Would definitely purchase from this company again.
Very light, comfy and our 5 cats love them!!!
Really fantastic product. The kittens love it and I am very impressed with Pet Express who, after having sent them an email to see if they could dispatch it in time for our kitten-collection(!) sent it out very quickly with plenty of emails to let me know it's progress. Would definitely use again. Thank you!
Called Monsieur Snugs because we live in France, and the cat kennel is now sitting on our front porch. First time ordering with this company -very efficient and delivery to France very fast. The product looks good, snug as the name suggests. The cat in question has not ventured into it yet, as the weather here has been warm all September. But no doubt he will venture in as the autumn/winter approach. Excellent product and company!
Great product, first time using Pet Express and I was really impressed will be using again for sure. Excellent fast delivery and regular up dates on the order's status. Thank you!
These items arrived within a few days and I set it up immediately. I have 3 local cats who visit the garden, one of which is a stray. I bought this item for her, but so far she's not been that interested. It's not the kennel, but because she's fairly feral I think she'd rather sleep in her usual spot. The other cats love it. So overall, very good. Depends on the cat ultimately. I like the item and it does the job. I plan to buy a second one to put up the garden near the feral cats usual spot. The ancol fleece does a decent job, and for the money it's very good. The only drawback is that it is fairly thin. In combination with a cushion it's fine.
Ordered on a Monday morning and arrived Tuesday, an extremely efficient service. I was really pleased with the product delivered and the mattress was well padded and fitted snugly. Whilst my cat has only popped his head into the house as yet, we are hoping over the course of time it will become very useful to him. I would 100% recommend this product.
Prompt delivery. Very happy with the service.
As always, very please with service and very prompt delivery. Would recommend to all.
Amazing product fits my toy poodle perfectly thank u the ark pet centres u have been great help
Fantastic quality, plenty of space, easy self assembly and fast delivery x very impressed with my first purchase will be making many more :)
Fab item I have a little stray I love very much however due to being mistreated in early life he doesn't like to spend much time with people and prefers to be alone outdoors with winter setting in I wanted him to have some where warm and dry for when he's out and about, he was in this right away and I often find him snoozing in it even when it's sunny, he loves it and purrs. Keeps him dry plenty of room and I bought the liner and pad which help him keep warm. 5* from me happy cat happy mummy x
