As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
The toy went to my cat tribe...another item to be left for me to trip over but they love it!
I actually bought the house for a cat that has been visiting my home for weeks without being able to identify owner. I can't let him in as I have adopted a tribe of 7 (mum and kits). I was concerned the cat was sleeping in my porch with no protection. He took to the house instantly and we both give the house ten out of ten.
Excellent experience from ordering to delivery. The website is easy to navigate, communication about the order was good and I will definitely look at buying from them again. As it happens, in the past, I have been a visitor to the real shop in Plymouth and the service was great there too. The house is large and was well packaged.
Great value
Very happy with this product and the rapid delivery
The woven willow toys keep my pet amused for hours and are long lasting.
I was very impressed with the quality of the product. Very nice. Great product and excellent service thank you.
i run a boarding cattery and this is the best catnip I have ever used .. I love closing up in the evening to the sound of lots of cats going nuts scratching their posts (where I sprinkle the powder each evening).
Very happy
Came quick and in good order no spillage all the live crickets and warms are very good thank you
Easy to use also like loyalty points
Will be back due to good products and value
Great product both my dogs have very sensitive stomach, treats they like and are kind to their tommies!
Prompt delivery, well package, good communication great value on purchase!
Excellent service, got here ar the date stated, been using the mix for years from another, so glad to find the pet express as my old place has shut due to retirement. Very happy
Great service
The quality of this live food is amazing they all come through the post and arrive still so healthy and in better shape by far from the shops
Our cat absolutly loves this food and in terms of meat ratio and jelly ratio, it is by far the best we have had yet. Its just so meaty! Its great.
Quick delivery and good order process.
