As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
So pleased to find this product on-line as I could only get it from 1 shop in our area and it wasn't always in stock there!!It was also cheaper and delivered (for free) to my door!!!! Brilliant!!
Great product and fast delivery, very pleased.
Thanks for your excellent prompt services this was my first order with you and I'm very pleased with how smoothly it went.
My 2 Labs love this food & I like the way you send me a reorder email it makes it so easy to reorder & the delivery is so quick I also love the free gift well done pet express
It was very well packed and arrived quickly and in good condition This was the 1st tine of using you and will use you again
Very good service, our dog has been eating this meat for quite a while now and is pretty much the only thing he eats. More flavours would be good
This is the only type of dry food our dog eats and is not scratching or chewing her feet after the meal!
unfortunately it did'nt fit my scottish terrier but lovely quality suit and a great idea.would buy again for a dog with long legs. superb and service very quick.
These are great for your cats outdoors. Great to clean as they have a drain hole. The bedding is great too that comes with it. My cats have 1 each and they won't share. The other cats in the neighbourhood have been seen using them !! Excellent value for money
Fantastic product, so much easier to grind my dogs nails down than to take him to have them cut too!
Brilliant food for the ducks and geese. Bread being so bad for them, this makes a great food to throw into the water. Can be soaked for 30-40 mins,drain off the water, and take to the pond. ducklings need the food soaked. It doubles in size when soaked, and the ducks just love it. Service from Pet express is great, and prices reasonable. with the free postage option it makes them cheaper than anywhere else.
Really like this kitty house. It fits really nicely in corners and the door and filter do a great job keeping the smell inside.
Excellent product this is my second kennel and can't praise it enough. Well worth it.
This delivery was timely and correct-Thank you.As I have had quite a number of deliveries from you,I was somewhat surprised on my previous identical order to be supplied with Countrywide Delux Parrot with fruit. When I phoned,I was told that this was the new packaging from Willsbridge,even though I pointed out this was availiable for £38.00, some £11.00 cheaper.This is the reason why I have not ordered anything from yourselves for almost a year,and the packaging has not changed.I find it somewhat sad that,when a simple error is made,a member of your staff feels the need to give a regular customer a load of bullshit instead of admitting a mistake,like a man.How would you feel in my position? Thank you for your time reading this.
Quick service very good prices delivery spot on
I recently took a 10yr old rescue springer spaniel home to be part of our family. Maud has suffered food allergies all her life. She thoroughly enjoys Simply and is glowing with health
Excellent product but mot keen in pumpkin
