As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Well packaged.
My dog loves these biscuits
brilliant value for money. Just washed it on a hand-wash, good to go.
Good quality extra cover for a box cushion purchased previously. Lovely bright colour, thick material and strong zip.
Very well made . Better still it was free with my cat litter order .
Fast Delivery . Really good cat litter . No dust . Very good customer service .
Good value product and the purchasing experience simple and quick
Our 10 year old rabbit who is very fussy and won’t touch some foods loves this. Great value as it all gets eaten
Dog is healthy, loves his food ( He’s a dog!) And it arrives almost before I order it Fantastic supplier!
Due to dietary issues this is one of the few foods my dog can eat and maintain his weight. Can’t do without it.
My dog was really pleased with his new toy.
Great service. Goods always arrive promptly and a nice little free toy for my pet as well. Great.
Smooth process.
My cats love it as a substitute for other treats.
My cat loves these - plain coloured ones are not the same. Having had some of these many years ago we'd managed to destroy them. Have struggled to find the multi coloured ones anywhere. These are just what the cat likes.
I ordered the 20kg Top mix to use a particle base for carp fishing. The quality of the product was excellent. Well packaged and arrived on time as had a 1 hour delivery slot which was made aware of on the morning. Would defo buy again.
Good service they give and price good also came very quick
they give a very good service and it came really quick thank you
Online Ordering process easy, I really appreciate the email reminder suggesting reordering. Dog food arrived quickly.
A fast no fuss speedy service from this company. Definitely highly recommend this company!
Bargain price for Felix ‘As Good as it Looks’. Very fast and efficient delivery. Great all round service.
Just been delivered today, and great to see it is already made up ready for my sons snake to enjoy her new home, this is one of the reasons choosing this product, other companies send it in flat pack form. It’s very clear with glass top and front, enabling brilliant view of the snake moving around exploring her new surroundings. We are delighted with this vivarium and its of good, firm structure and should last for many years
My kittens love the feathery ball that they can chase but so far not destroy
This is the best litter that the cats have been treated to. The kittens (long story...) like it as well as it's completely natural and kitten safe.
