As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
very solidly built
Excellent service and the lamp is working well after 2 months
Included with the product you include on each order a toy for the dog. This toy is always a soft ball, if the dog gets hold of it he will rapidly rip it to shreds and promptly tries to eat the pieces.. This is dangerous for the dog as it can cause the pieces to get lodged in the digestive track and ould problems for the dog and upset the dog. It is suggested that these toys should replaced with hard toy or edible chewy bones or similar.. Regards M Tasker
Del arrived very quickly. The rabbits absoloutly love these treats.
Red canary egg food hard to find nowadays. Pet Express worked hard to find and deliver it to me. My canary and I are grateful.
A little too small for even my little dog
Pero dog food received a great prices and delivery service dogs very happy!
Exactly what I wanted. The stray cat lived it too!
It's the first time in ages I've bought something online that actually look's like the picture .I'm very happy with this item and it looks great in my fish tank.
Product as described, definately recommend.
Excellent, our Labrador loves it.. Also, it's low calorie which helps his weight
Good quality product, but possibly a little bit expensive for what is basically just a block of cardboard. It's worth keeping the scratch pad in the box (just remove the top surface) as this keeps the cardboard scrapings more or less in one place.
Bought this to replace the self-heating pad which has been in the kennel for several years & become very tatty. The cat was initially a bit miffed by the change, but has now made herself at home. This mattress is a lot thicker than the original pad and fits well in the kennel without sliding around. Only reason for 4 stars not 5 is that I don't like the paw print design - from a distance they look like dirty marks.
Arrive promptly. We had one small problem which was dealt with straightaway
Love them
My products arrived quickly and as requested, so expect good service from the Pet Express.
It is the only food my dog is having she is only allowed gluten free food and it is the best for her
