As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Carnilove Duck with Raspberries - A good quality cat treat which my cat enjoys.
This is the first time I’ve given my cat Canagan Scottish Salmon grain- free dry food - he absolutely loves it , and I’ll soon need to restock.
Online shopping and delivery are always first class. Any problems have always been sorted out by a phone call either by store or by me - can’t ask for more.
Our senior sprocker Holly had dry skin and ageing coat. This food has made a huge difference , her fur is glossy and no longer dry. She’s a lot happier now too 😁
Had a hard pet bed and ordered a replacement soft bedding for it. Great service and lovely soft bedding
I'm keeping a wild juvenile field mouse through the winter and needed a larger tank. This is ideal.😊
The self heating mat was bought initially to go into the house for the 'stray' cat but one of my own cats has adopted it, so for the time being it is his.
I bought this cat house for a little cat we have which comes every night for food - I don't know whether it is a stray or not but hope it will use the house when it gets colder.
Lovely collar that matches the harness and lead. Perfect for my little pup.
Good quality harness, straps and clip thinner than expected so might be an issue if you have difficulty with hand dexterity; but perfect for my little pup. Fits well, goes on over both legs rather than over the head which my pup doesn’t like.
I bought a lead, collar and harness which all match. Good quality product. Items arrived in a timely manner and coins was good.
Perfect timing. Just as we were running low another delivery.
It’s solid fish and my cats love it
Very happy with the service
Excellent service thank you
Brilliant treats brilliant service very quick delivery
I wanted my little black cat to have shelter he never wants to come in and usually sits under the tree but all the leaves are falling so he’s getting wet from the moment i put the Kat Den out with the liner he went straight in it snuggled up and fell asleep he loved it what a great product the green colour looks lovely in the garden.
I usually get this direct from Fish4Dogs but Pet Express was over £5 cheaper. Ordered the 12kg bag, which will last my terrier x about 5 or 6 months.
Tilly our cats loves it especially as it has the added self heat mat
My cat Tilly loves the den very cosy with the self heat insert and keeps her dry when she is out during the day
My cat has had it but waiting for a good result
Excellent for a stray cat we are now caring for - she seems to have taken to it really well.
