As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Well made product being thoroughly tested in the rain
Very easy transaction, great communication & wonderful item.
Happy with the order thankyou, however the first time i ordered it didn't turn up but I was extremely grateful for your reordering for me. Thankyou
Happy with the order thankyou
Happy with the order thankyou
Happy with the order thankyou
Easy transaction and great service and fast delivery thank you
Great price, fast delivery
Tuna with Prawns, wet , grain- free cat food, enjoyed by my cat.
Tuna with Mussels, grain-free wet cat food. Good quality, enjoyed by my cat.
Ocean tuna with Salmon, grain- free, good quality wet cat food.
Grain-free, tuna with crab, good quality cat food, enjoyed by my cat.
Grain-free tuna wet cat food, good quality and enjoyed by my cat.
Good quality grain free ,chicken with seabass wet cat food, enjoyed by my cat.
Chicken with sardine grain-free wet cat food. Good quality and enjoyed by my cat.
Carnilove Duck with Raspberries - A good quality cat treat which my cat enjoys.
This is the first time I’ve given my cat Canagan Scottish Salmon grain- free dry food - he absolutely loves it , and I’ll soon need to restock.
Online shopping and delivery are always first class. Any problems have always been sorted out by a phone call either by store or by me - can’t ask for more.
Our senior sprocker Holly had dry skin and ageing coat. This food has made a huge difference , her fur is glossy and no longer dry. She’s a lot happier now too 😁
Had a hard pet bed and ordered a replacement soft bedding for it. Great service and lovely soft bedding
I'm keeping a wild juvenile field mouse through the winter and needed a larger tank. This is ideal.😊
The self heating mat was bought initially to go into the house for the 'stray' cat but one of my own cats has adopted it, so for the time being it is his.
I bought this cat house for a little cat we have which comes every night for food - I don't know whether it is a stray or not but hope it will use the house when it gets colder.
Lovely collar that matches the harness and lead. Perfect for my little pup.
Good quality harness, straps and clip thinner than expected so might be an issue if you have difficulty with hand dexterity; but perfect for my little pup. Fits well, goes on over both legs rather than over the head which my pup doesn’t like.
