As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
I bought a lead, collar and harness which all match. Good quality product. Items arrived in a timely manner and coins was good.
Perfect timing. Just as we were running low another delivery.
It’s solid fish and my cats love it
Very happy with the service
Excellent service thank you
Brilliant treats brilliant service very quick delivery
I wanted my little black cat to have shelter he never wants to come in and usually sits under the tree but all the leaves are falling so he’s getting wet from the moment i put the Kat Den out with the liner he went straight in it snuggled up and fell asleep he loved it what a great product the green colour looks lovely in the garden.
I usually get this direct from Fish4Dogs but Pet Express was over £5 cheaper. Ordered the 12kg bag, which will last my terrier x about 5 or 6 months.
Tilly our cats loves it especially as it has the added self heat mat
My cat Tilly loves the den very cosy with the self heat insert and keeps her dry when she is out during the day
My cat has had it but waiting for a good result
Excellent for a stray cat we are now caring for - she seems to have taken to it really well.
Excellent product and service, would highly recommend.
Good design and well made. Should be durable and weatherproof
Very quick
Not tried them out yet but if it’s anything like the hay they’ll love them
Good quality hay our bunnies love this hay and can’t get enough of it
Arrived quickly!!
This is my second mr snugs liner and mattress, one to wash one to wear so to speak. Highly recommend. 5*****
Bought this cage for eight budgies that I acquired. This cage is absolutely ideal for them, spacious, 1cm bars, plenty of doors and so easy to clean. Would highly recommend for small birds. Excellent value for money.
