As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
simply excellent
A neighbours cat decided during lockdown she has a new home with me! I was worried about her now the nights are so much colder and she was not going home. She seems to love her little house in my garden and the blanket seems to keep her nice and warm.
I have been feeding my feral cat for 7 years - he has never wanted to come into my home ( I have 8 rescue cats ) and it makes me so happy that he loves his cat kennel. It is perfect, the cat flap already fitted works beautifully and he now has shelter whenever he wants. The delivery was super quick and the product is perfect. Highly recommend this!
Fantastic service, super quick delivery and excellent outdoor cat house for a feral cat who I have been feeding for 7 years. He tolerates me but LOVES his cat house which makes me so happy as he refuses all my invitations to come into my home.
Fast service, hassel free. Recommend
Quick and easy. Ordering to door in just 3 days at the busiest time of the year!!
Absolutely amazing. Bella loves her gift. The smell was amazing. One very happy dog who will be content for hours!! Amazing service. From ordering to delivery - 3 days and Christmas was only days away!! Thanks.
Absolutely amazing. Bella loves her gift. The smell was amazing. One very happy dog who will be content for hours!! Amazing service. From ordering to delivery - 3 days and Christmas was only days away!! Thanks.
Absolutely amazing. Bella loves her gift. The smell was amazing. One very happy dog who will be content for hours!! Amazing service. From ordering to delivery - 3 days and Christmas was only days away!! Thanks.
Absolutely amazing. Bella loves her gift. The smell was amazing. One very happy dog who will be content for hours!! Amazing service. From ordering to delivery - 3 days and Christmas was only days away!! Thanks.
The little house was very well made and would provide a dry and cosy garden hideaway, if I could convince my lunatic cat to use it. She has gone in once but did not stay, preferring to sit beside it getting wet. Hopefully, she will use it going forward. The colour (dark green) blends in well with the surrounding bushes.
We've always fed our dog on Symply dry food. Plenty of flavours and keeps our dog healthy.
Website is easy to use with no hassle. Deliveries are always on time or early. I would recommend.
The food is always accompanied by a freebie such as a toy or which is always nice.
Nice thick mattress, looks very weatherproof, time will tell...
Excellent prompt service delivered as promised
My dog’s bed was delivered promptly and looked as lovely in RL as in the picture. I think I was a bit ambitious and could have gone for a smaller version but she still Ioves it!
Quick delivery considering it was very close to Christmas.
Query handled quickly and professionally. Easy transaction
Easy to order, fast shipping and delivery earlier than expected.
Website easy to navigate, small query handled immediately. Dispatched, shipped , delivered within 48 hrs. Easy transaction and goods as described.
Yes the two love there treats thank you
Yes Tia love her little Mouse okay
