As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Katden came quickly, well packaged and perfect for what we need .its sturdy, attractive and exceptionally robust ; great value
Great toy with squealer ; our cat hunts it for hours
the parcel came when they said it would , it was at a reduced price but they wrapped it up with great care and no breakages, would order from them again.
My cat loves it!
My border collie loves this! She loves to run and play forever! Easy to use and you can throw it a long way, with little strenght - wish I had bought the large option.
Good service
After been let down by another supplier at last minute, I turned to this company. Couldnt of been happier - website great, fully updated throughout and a quick delivery. Thank you!
I love it and it's good quality. My dog loves it too. !
Order was delivered as stated and in good condition
Arrived quickly, cannot say if it has worked as of yet but will continue to use this for my dogs daily.
Theses are my dogs favourite balls. He has some for the garden & some for indoors.
Great service will definitely use them again.
Nice and cosy with a good overhang to prevent water getting in.
excellent very prompt delivery
Prompt delivery is important to us and the seed is always clean and dust free
Great product and prompt delivery
We have a cockapoo that has destroyed numerous footballs but this is great. The holes in it mean she can get hold if it and shake without doing any damage either to herself or the ball.
simply excellent
A neighbours cat decided during lockdown she has a new home with me! I was worried about her now the nights are so much colder and she was not going home. She seems to love her little house in my garden and the blanket seems to keep her nice and warm.
I have been feeding my feral cat for 7 years - he has never wanted to come into my home ( I have 8 rescue cats ) and it makes me so happy that he loves his cat kennel. It is perfect, the cat flap already fitted works beautifully and he now has shelter whenever he wants. The delivery was super quick and the product is perfect. Highly recommend this!
Fantastic service, super quick delivery and excellent outdoor cat house for a feral cat who I have been feeding for 7 years. He tolerates me but LOVES his cat house which makes me so happy as he refuses all my invitations to come into my home.
