As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Very efficient. Item as stated,
My dog has been on this food from the very week I brought her home, wouldn’t change it
No issues I order and collect. I would recommend the pet express
Arrived quickly and would recommend.
Fast delivery, at a good price( mostly free with my expenditure). Prompt communication, helpful staff and brilliant product availability. Plus the reward programme is a great addition to encourage repeat custom. Great online store. Well done
My Weimaraner has a sensitive stomach. This is about the only brand that doesn’t give him lose stools. He loves the taste ( he can be found with his head in the bag if we are not watching!) , the biscuit size is good for large dogs and it seems to keep him healthy and happy. A little pricey compared to others but that’s because it not bulked up with cereal. You pay for quality.
This is my dog's favourite toy. She can chase it, chew it and she likes us to wrestle with it too. I think I'll be buying another when this eventually dies. Though it seems pretty sturdy.
Item arrived very quickly and was as described.
free little toy with the Katden was fine, esp as given free!
Very pleased as these are the only treats my hamster will eat so pleased to be able to get them!
Very pleased as these are the only treats my hamster will eat so it’s such a relief that I could get them!
I ordered, it came on time, was what I had asked for - what more could you ask?
Brought this and a blue one (different make) very bright, lasts well on a charge which is also very quick to do. Easy to cut to length, and did as suggested on another review carefully pushed the wires in the band.
Goods as described and delivered on time.
Great lightweight scratching board that can be moved around easily. Stops my cat pulling the carpet to bits and works well and doesn’t get in the way.
Both of my cats love it, they play with it all the time
I didn’t know I could get these big bags, very happy and will order from you in future
Thank yo for mystery gift, my cat found it before me :-)
I found that cat litter absorb unpleasant smell ,also is really easy to pick cats pee as it clumps .
Easy to find what I needed and delivery was prompt.
Keeps my dog regular and healthy (I had trouble finding food that didn't upset his sensitive gut so it's a great relief).
Good products. Dog loves the food. Prompt delivery
I like to find different treats for my 2 scottish terriers and these are certainly different. Happy to say I didnt get too many green ones as only 1 of my dogs can eat them. They love them and I'll definately be ordering many more.
It’s always such a lovely surprise and both my dogs get excited when their food arrives so it’s great that when I open the box there is something for them to have straight away.
My dogs love this and it’s great for their teeth.
Great way to manage my dogs food. The service keeps me topped up with enough food for my dogs.
