As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Good experience shopping at this store easy to use website kept informed about my product when it was dispatched it was well packaged and in one piece when it arrived
Perfect, fast service
Finally somewhere we can find the torts favourite winter top up food ?
Perfect food for my puppy and great service
Product arrived very well packaged and within time stated
A fabulous product, but slightly smaller than expected, probably should have measured to ensure my big fat ginger Tom had room, although he seems quite happy to be able to shelter from the rain if he gets caught outside. A great sturdy house that will not rot and is easy to clean. Extra warmth with the fitted mattress, but if your handy with a sewing machine you could knock your own up.
Service is quick and prices reasonable
Lovely bowl, great size, looks pretty. Quick delivery and well-packaged. It lasts the whole day! very convenient.
Lovely bowl, great size, looks pretty. Quick delivery and well-packaged
Excellent service in difficult times .
Excellent service,arrived on time ,thank you and stay safe .
Always has the produce that I need. Prompt courteous delivery . Easy website . Thank you .
My dog has been itchy so it was suggested that I should feed her this kibble. Topped with white fish she seems to love these biscuits and her coat is really shiny now!
Ideal for rewards when recalling your dog! Very crunchy too!
Ideal treat for dogs that have allergies. Cleans teeth too!
Very happy my cocker spaniel maggie looks fabulous!
Very helpful
Very pleased excellent quality, well worth the money and fits well. Had really struggled to find something that fits my boy and this is perfect
Lovely colour, my cats are slowly getting familiar with the KatDen. I ❤️ that the den is plastic ergo it will last forever. And it is one mold so no chance of rain getting into it. I'm pleased with my purchase.
Fast delivery, excellent service and good value for money.
A top lead!
