As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Very pleased all round.
Love the Red Dingo dog tags, really happy with the service from The Pet Express, will definitely use this company again.
Love my Red Dingo dog tags, excellent service from The Pet Express will definitely use this company again.
Easy to use, straight foward, cage arrived quicker than expected, definitely recommend to anyone.
I wannted to get a decent size cage for my friends birthday, so the rats could have more freedom as well as being able to store things underneath. The rats loved their new home, my friend is really happy with it and definitely recommend to anyone.
Thankyou. Will definitely use again.
Fantastic service
A great idea arrived promptly, well packaged. I have been looking for some time for an escape route for creatures, now they have it!
I love my pond and my creatures so I hope they like their ladder!
Suits our eight year old springer, he thrives on the food.
Moving house always creates anxiety. Pet express did their best to ensure our delivery went to the new address.
All arrived in time, but it is shipped in a plastic bag
Like the product, but it is shipped in a plastic bag,which isn't great.
Pouch is fine. Bit small but ok for ladies hands & little dogs
Took a long time to arrive. Hardly “express” service
Good service.
Good service
Wanted this particular lead to replace one we lost. Easy to find on the site, easy to order and chose free local collection. So glad we found Pet Express
God quality, could perhaps be a bit more supple but I hope it will soften with use.
We get these on repeat subscription. Great price, brilliant service. No issues 👌
Delighted all went as planned
Means all my piggies can snuggle up together in shade and out of the rain.
Very well made quality bowls. I ordered, based on the measurements. When they arrived, they were huge, much bigger than expected.
