As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
I use the monthly repeat order, I find it so handy as it saves me a lot of time having this delivered to my door at my convenience.
Lovely red and black ball. Won’t last long as it’s a foam style ball and my dogs love to tear them into pieces.
My dogs like this kibble size and flavour. I have 3 dogs in a range of ages and with this product I can feed them all.
Thank you for prompt delivery, everything was fine. My cat is 17.5 years old but when she saw the free gift of the feathery wand toy she became a kitten again!!
Excellent service
As expected
You had a problem yourselves but there was no problem with us as you kept us updated all the time. Well done.
Good wholesome food for a sensitive prone dog. He rates it! It was longer being delivered as you had a problem yourselves but you kept us up to date the whole time.
Great service and always have our dogs favs in stock
My dog loves it & small pieces are perfect for him
Service is excellent, so quick & efficient
Kibbles quite large My dogs prefer the chicken, but there are other flavours Does leave a greasy residue in bowls however Fairly pricey
Excellent website, very easy to navigate good variety of items Delivery to your door. Would recommend
ideal and easy
Fast efficient service,reasonable price,Mr Isaacs,bristol.
Very quick and efficient service
Extremely helpful. I wish I would of got the guys name as I called the company, I didn’t order on line. However he was lovely and very helpful.
Products are well packed and never had any issues with anything. My boys love the free toy but always fight over it ha ha. Very pleased with everything all round. Thank you.
Best dog food on the planet. Only issue is the price and would be nice to get reductions/offers on Canagan occasionally.
Fast efficient service
The free ball is good quality and should last a lot longer than many previous ones that soon lost their bounce after being chewed by our enthusiastic dog!
Our Labrador - at the age of 9 - is still as lively as a puppy!
Our dog’s food arrived well within the predicted time scale.
excellent product and a great service
Really good quality and almost all you need for the gecko
Great and quick
