As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Good wholesome food for a sensitive prone dog. He rates it! It was longer being delivered as you had a problem yourselves but you kept us up to date the whole time.
Great service and always have our dogs favs in stock
My dog loves it & small pieces are perfect for him
Service is excellent, so quick & efficient
Kibbles quite large My dogs prefer the chicken, but there are other flavours Does leave a greasy residue in bowls however Fairly pricey
Excellent website, very easy to navigate good variety of items Delivery to your door. Would recommend
ideal and easy
Fast efficient service,reasonable price,Mr Isaacs,bristol.
Very quick and efficient service
Extremely helpful. I wish I would of got the guys name as I called the company, I didn’t order on line. However he was lovely and very helpful.
Products are well packed and never had any issues with anything. My boys love the free toy but always fight over it ha ha. Very pleased with everything all round. Thank you.
Best dog food on the planet. Only issue is the price and would be nice to get reductions/offers on Canagan occasionally.
Fast efficient service
The free ball is good quality and should last a lot longer than many previous ones that soon lost their bounce after being chewed by our enthusiastic dog!
Our Labrador - at the age of 9 - is still as lively as a puppy!
Our dog’s food arrived well within the predicted time scale.
excellent product and a great service
Really good quality and almost all you need for the gecko
Great and quick
Fast , efficient service and even arrived sooner than expected .
Have tried other balls which fit in the ball slinger but these are the best although expensive . They last a long time (if you don't lose them !)
Nice to get a free gift as was purchasing other things anyway .
Decided to go for the value option of the 12kg bag instead of the 2kg we normally get locally . If you have room to store the bigger bag it's worth it for the saving .
My dog loves this food. It arrived quickly and with good service.
Excellent as always fast delivery and always packaged well.
Good free ball given. Didn’t last 2 minutes with my staff but good free gift nonetheless.