As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
I bought these to use in children's workshops and to illustrate a new book! They are lovely for my purpose. I doubt i shall be squeaking them very often however.
I think this is very good value for money - I purchased 2, Originally the wrong items were sent in error ( 2 bandanas) but this was quickly resolved when I contacted the company by sending the vests and a post paid label to return the bandanas. It would be nice if there was more than one Colour/design, but not that important.
Delivery was fast and advance notice very helpful. The car kennel is great. My cat decided to live outdoors and went straight into it. Hasn’t left it since!
Thank youj, received and happy with purchase
Came quicker than expected, really great service
Collar is really nice,bright and strippy just as it says in the description, fits well.
Bandana is really nice and bright and my sausage dog is appreciating the coolness in the hot wether
Got my items ordered very promptly and they were exactly as stated...very happy
Added to order to make the free delivery and my dog really liked them.
Arrived on time. Their stock has always been very reliable when we’ve placed orders and they stock some of the better brands such as Almo Nature that can be hard to find.
Not used products I’ve bought as of yet so can’t comment on the products. Website is easy to use, quick delivery and great prices, highly recommend
Always prompt and good selection of dry dog food
Good company with well organised products and efficient administration
Love this company and my little dog loved her surprise tot treat too.
Was shopping for a product as my cat was damaging my carpet and I came upon this product. Thought I would try it. It arrived on time and the service was very good. The product was very good indeed and I'm pleased that I got it. I even bought 2 more because I feel that the bottle was too small. That was the only negative thing. Otherwise, great product well worth buying.
I ordered 12 for my extremely picky ball python… in the past I’ve received very small gerbils and have had to feed my bp 2 at a time and more regularly than usual. These ones I received were huge compared to any I’ve got from other companies. They also arrived well packed and very much still frozen! Thankyou!
Thanks so much, fast shipping, perfect product
I use the monthly repeat order, I find it so handy as it saves me a lot of time having this delivered to my door at my convenience.
Lovely red and black ball. Won’t last long as it’s a foam style ball and my dogs love to tear them into pieces.
My dogs like this kibble size and flavour. I have 3 dogs in a range of ages and with this product I can feed them all.
Thank you for prompt delivery, everything was fine. My cat is 17.5 years old but when she saw the free gift of the feathery wand toy she became a kitten again!!
Excellent service
As expected
You had a problem yourselves but there was no problem with us as you kept us updated all the time. Well done.
