As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
I bought this previously for my cat who prefers to stay out all night, it’s brilliant, well made and sturdy and she used it. My friend with two cats saw it and thought it would be ideal for one of his cats, so I bought it for him. It’s early days but I’m expecting pics with his cat sleeping inside.
I’ve had a smaller version of this tag for many years with my old cat’s name and my mobile number. Went for the bigger tag this time with our current cat’s name.
Not what I ordered.
I've got 4 cats, but I bought a shelter for a stray who I feed but who is sometimes reluctant to come in. The shelter was an instant hit with my cats so much so that I had to buy a second to prevent arguments 😂. The stray is yet to use either 😂. Solid construction and weighty, seems built to last
Recently bought this for my Brothers cat, as he forgets to let her in at night. We have seen her come out of it once, so hopefully she is using it at night, I got the fleece blanket to go with it too, I can sleep a bit better knowing she has somewhere to shelter. It’s very sturdy and unobtrusive in the yard.
Easy to order from the website and kept informed of when the delivery would be.
My rescue Beagle loves them so much and has half one every evening after his dinner
Highly recommend , great healthy treat for our dogs 🐾
Excellent product , our dogs love them , healthy treat to 🐾
Great service & products , highly recommend 🐾
Reliable and good quality
Excellent service
Good service and my dog loves the food
Delivery turned up when anticipated
Good information. Prompt supply and delivery
This is a holiday cage for when my grey stays at my parents and it's absolutely perfect. Not as big as his normal cage but ideal for the purpose we need it for. Very well made and built to last. The food dishes are perfectly spaced and we have changed the perches to run side to side rather than one across the middle because that's our boys preference and at 27 years of age what my boy wants my boy gets! Fantastic cafe well worth the money and built to last.
Pet Expreelss were 10/10 but please change from DPD or have a word! The delivery was two boxes which DPD split and delivered the first one day then the second two days later which I had to change to the third day as no one would be in.
Chinchillas love the flowers incorporated in the hay.
Our cockapoo had a similar red sausage dog which was his absolute favourite, unfortunately it became split so we had to dispose of it. We searched for ages to find him a replacement (it had to be red!) and eventually found Pet Express had them. He is now delighted to have a new "Red Boy" and takes it everywhere. Thankyou.
My dog 14 years old and he really enjoys eating this food bangs his bowl for more 🐶
Having been ordering from this company for the past 18 months and they have always provided a great service from on-line purchase through to delivery.
Have been purchasing these dental chews for the last 2 years, as they provide a more robust texture that clean teeth in a more efficient way and are longer lasting due to their bigger size compared to other branded versions.
