As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Was a little slower than I had expected but I wasn't in a rush so not a problem, and it arrived safely
Great fit and match, I wanted an identical collar to his usual one so he can wear it without a tag at agility but it would still match the lead, and as you can see it's clearly a lucky collar!
Easy to navigate the the website and bought with confidence.
The puppy loves it soft and the medium cushion is just right for him.
Product well packed and prompt delivery.
Very good service.
Strong, good looking and durable and the porch design looks like it will offer protection from the rain. With the liner in place it seems pretty 'cosy' however so do bear in mind the size of your cat first. I purchased it for a stray boy I feed and so far he's not used it and remains in my DIY effort but the choice remains and the weather is currently warm.
We bought the upper section to extend our existing cage and its brill! It was quick and easy to put together, very sturdy and our rats love how much space they have now!
Have been a customer for five years. For an old moaner like me, to have nothing to moan about is really something!!
Occasionally you find a company that can take your order easily, confirm shipping and deliver within two days, and this is an excellent example. First class service. Well done!
When our neighbour is at work, our KatDen provides a welcome safe space for their cat to shelter from the rain, especially when armed with cat treats. The design is perfect and highly recommeded. Tips: 1. Elevate the den to make more cat-friendly if you can. 2. Position it backing to the prevailing wind and chock it to make it secure.
Always very quick delivery
These are the best biscuits I have found for both my cats, one sick on other brands especially cheaper ones. This site is the cheapest I have found. Delivery is always very quick. :)
Great service ,price and delivery was excellent
The item arrived in a well packaged box on time via an excellent courier service ~ many Thanks
We really appreciate the prompt and efficient service. The Betty Miller cheese fantails which our dog loves were delivered in a well packaged box with excellent courier service which arrived very quickly~ Very Many thanks
I bought this previously for my cat who prefers to stay out all night, it’s brilliant, well made and sturdy and she used it. My friend with two cats saw it and thought it would be ideal for one of his cats, so I bought it for him. It’s early days but I’m expecting pics with his cat sleeping inside.
I’ve had a smaller version of this tag for many years with my old cat’s name and my mobile number. Went for the bigger tag this time with our current cat’s name.
Not what I ordered.
I've got 4 cats, but I bought a shelter for a stray who I feed but who is sometimes reluctant to come in. The shelter was an instant hit with my cats so much so that I had to buy a second to prevent arguments 😂. The stray is yet to use either 😂. Solid construction and weighty, seems built to last
Recently bought this for my Brothers cat, as he forgets to let her in at night. We have seen her come out of it once, so hopefully she is using it at night, I got the fleece blanket to go with it too, I can sleep a bit better knowing she has somewhere to shelter. It’s very sturdy and unobtrusive in the yard.
Easy to order from the website and kept informed of when the delivery would be.
My rescue Beagle loves them so much and has half one every evening after his dinner
Highly recommend , great healthy treat for our dogs 🐾
Excellent product , our dogs love them , healthy treat to 🐾
Great service & products , highly recommend 🐾
