As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Home delivery is very helpful - thank you
High quality dog food
Arrived as stated, packaged well
Easy to use the site and add personalisation to the tag
Subscription service works well. Good service, delivery within a couple of days of ordering. Only thing that could improve the service is being able to use vouchers/points online. I've accumulated points but am unable to use them automatically online or apply them to my subscription. You have to call or email - too late once the order has gone through though.
Very pleased with goods and service
Continuing to regular re-ordering of these great dental stick treats for my 2 x Alaskan Malamutes
Continuing to regular re-ordering of these great treats for my 2 x Alaskan Malamutes
Continuing my regular re-ordering of Dr John Hypoallergenic Lamb With Rice Dog Food for my 2 x Alaskan Malamutes
Continuing with regular re-ordering of the Dr John Hypoallergenic Lamb With Rice Dog Food for my 2 x Alaskan Malamutes
Great service
My dog would eat the whole packet if he could
Great service
Easy to order, delivery is quick. My collie has been fed on nothing but Canagan since he was a puppy. At 13 everyone still comments on his energy, coat and condition.
Timely, good communication, would use again. Only downside are the irritating demands for reviews
Both my little doggy’s love this food. Daisy pictured had to have all her teeth out and this food is ideal for her
Staff know their stuff about the dog food you sell My dogs love this food. Daisy, pictured had to have all her teeth out and this food is ideal for her. I chop it up and she wolfs it down. Great product
Ordering process excellent and products delivered on time
Good quality product. A bit on the pricey side compared to other dog food products but you get what you pay for and our dogs love it.
Dogs loved these. Kept them quiet for at least 5 mins
