As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Quick n easy to order, delivered on time
I order the lamb flavour every month, as my 2 Collies love it! Their coats are lovely and shiny too.
Exellent waterproof igloo home for Ginger, after a few days of being wary, he has finally moved on and he loves it.
No need to travel to the shop and haul large sacks of dogfood when it can be delivered to your door so conveniently and at a competitive price.
Product was well packed and delivered within the timeframe.
Love this lead! Having suffered a broken hand, being able to slide this on to the hand and there being a hole for the thumb helps me hold onto the lead better and affords me additional security and control when walking the dog. The Hi-Vis strip is also very good, particularly when walking on the street in the evening and this will only increase as the nights draw in. Very happy with this purchase and would highly recommend.
Great service.
Quick and easy delivery!! Thank you
Pleased to find a supplier for these dog treats for my fussy greyhound Used to get them from amazon but they no longer have them
These are the only treats that my fussy greyhound likes I used to get them from amazon but they no longer stock them so I will be using your site again soon
Excellent service as usual,
Great food for diet requirements . My dog loves it.
My order arrived promptly, was well packaged and protected
My little terrier has just been diagnosed diabetic and is a fussy eater. Using just a small slice of this product diced with poached chicken breast and she now eats her full meals. Ideal for cutting into small pieces for training, my dogs all love it.
Birds of all varieties who visit my garden absolutely love these peanut butter nuggets. I love watching them throwing them around while they're pecking away at them. Our hungry magpies swoop down and carry them off. Extremely good price, especially with discount for subscribe and save, and delivery was quick as well. Full marks all round.
Excellent communication and fast delivery
Using the car den outside because my cat loves been outside in the summer. My cat took a couple of weeks to start using it but now loves it. Recommended
Brilliant deals
My dog’s favourite food, ordering is easy and delivery prompt, what’s not to like!!!!!
I had several damaged litter trays on arrival, I contacted the company & the man was very helpful & after receiving photographic proof, swiftly arranged replacement trays. Thank you
We received these quite quickly but on opening one of the boxes we discovered three of the trays were damaged in transit. I contacted the company & they immediately dealt with the concern, I sent them photos to prove it then they sent out replacements really quickly. This though makes me feel that the trays are not as strong as ones we've had in the past so will have to be more careful with them. They are a decent size though!
My cays love this dry food, they've had this make since they were kittens. Especially as they have very long fur.
Easy to order and delivery was prompt . Good quality dry cat food and the Cat litter is excellent.
