As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Excellent service as usual,
Great food for diet requirements . My dog loves it.
My order arrived promptly, was well packaged and protected
My little terrier has just been diagnosed diabetic and is a fussy eater. Using just a small slice of this product diced with poached chicken breast and she now eats her full meals. Ideal for cutting into small pieces for training, my dogs all love it.
Birds of all varieties who visit my garden absolutely love these peanut butter nuggets. I love watching them throwing them around while they're pecking away at them. Our hungry magpies swoop down and carry them off. Extremely good price, especially with discount for subscribe and save, and delivery was quick as well. Full marks all round.
Excellent communication and fast delivery
Using the car den outside because my cat loves been outside in the summer. My cat took a couple of weeks to start using it but now loves it. Recommended
Brilliant deals
My dog’s favourite food, ordering is easy and delivery prompt, what’s not to like!!!!!
I had several damaged litter trays on arrival, I contacted the company & the man was very helpful & after receiving photographic proof, swiftly arranged replacement trays. Thank you
We received these quite quickly but on opening one of the boxes we discovered three of the trays were damaged in transit. I contacted the company & they immediately dealt with the concern, I sent them photos to prove it then they sent out replacements really quickly. This though makes me feel that the trays are not as strong as ones we've had in the past so will have to be more careful with them. They are a decent size though!
My cays love this dry food, they've had this make since they were kittens. Especially as they have very long fur.
Easy to order and delivery was prompt . Good quality dry cat food and the Cat litter is excellent.
This Katden is cute and solid, Lola Loves it, hopefully it will keep her dry from the elements, when the weather turnes
Good Size . Easy to put together . Cat has investigated it a couple of times . Looks Nice .
Good Size . Deep And Suitable for a Larger Cat to Use .
Easy Ordering. Competitive prices and Fast Delivery .
The service is second to none. The website is easy to navigate and use. My order arrived on time and very quickly
I have a multi cat household and Felipure Cat Litter is perfect for my cats. It helps supress smells and is very economical. The serbice from Pet Express is exemplary and very rapid.
Best litter
The cat went straight into her new shelter. She loves it, and so do the neighbours. No more leaking in the rain and she has shelter from the sun!
Very good quality. Will feel happier that my cats have good shelter if they won’t come in at night.
