As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Easy to order & pay. Product of good quality. and more importantly the cat loves it. Excellent service provided. Many thanks 👍
People always comment on his condition even at 12!
Everything arrived on time and well-packaged. The products are used for various dog patients and are really good. So can recommend supplier and products.
Excellent service and the lady on the end of the phone was brilliant, very professional, lovely manner. Everything arrived well packed. Would definitely recommend
Butchers tinned food is great it actually contains something other than gravy, gentle on my dogs tummy
My dog like Harringtons it's gentle on his stomach and is good minded with a wet food
Easy to order, speedy delivery and well packaged. Wouldn’t hesitate to use again.
Perfect fit for her Cosy Cabin. She loves it. Indoors or outside. She spends hours in there sleeping and snoring!
Brilliant cage for my african grey Easy to follow instructions putting it together Well pleased with it Customer service great, answered my query Well packaged and delivered very quickly Easy to follow and order on website
Brilliant cage for my african grey Easy to follow website and ordering very good. Speedy delivery, well packed for transport and answered any questions I had via email, great customer service Very pleased from start of process to the end
I bought this coat for my shepherd pup who's growing extremely fast. He's averaging at a jacket every ten days. I was extremely pleased to find the sizes come in 2 cm or 1 inch increments , ( perfect for any dog to get a good fit )excellent for getting a fit on a fast growing dog. I was very pleased with the speedy dispatch and delivery and the quality of the coat is excellent especially for the cost. I'd highly recommend this jacket to anyone . I'll be using you guys for the foreseeable until my boys fully grown . Great shop, great coat great price. Would highly recommend
The coat is excellent, for me it was the sizes increasing in 2 cm or 1 inch increments as I've got a rapidly growing shepherd pup and he's averaging at 1 coat every 10 days. These are so well priced, very snuggly and well made . I'm going to be buying off you until this boys fully grown. I'd highly recommend to anyone looking for a great coat with a warm liner and waterproof top coat. Excellent 👍🏻
I have bought 2 of these now, one up stairs, one down, they are well made and of good quality and last a very long time. My dog is comfortable in them. I have machine washed them and dried them outside in the past with no problems. The colour and pattern are lovely and co -ordinate with home furnishings.
Good communication and prompt delivery. These dog beds are exceptionally hard wearing and well made. I have 2 now, one upstairs and one down. My dog sleeps well in them. The designs are lovely.
I'm giving you 5 stars because you kept me informed when delivery delayed
Finally a solution to my dog's 'windy problem'. And he loves the food.
Excellent fast service
I love the controlled frequency purchasing delivered to my door!
This chicken soup has been the biggest hit with my two kitties. Each evening they sit by the cabinet, waiting for it! I am thrilled that they are getting the extra hydration they need that the soup offers! Thanks Canagan and Pet Express!
My dog loves them.
I was delighted with the service, order updates and delivery. I could not have asked for anything more.
Anything less results in sulks and protest 😼
