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  5. Nature's Own Sweet Green Hay Cookie with Dandelion and Peppermint 200g

Nature's Own Sweet Green Hay Cookie with Dandelion and Peppermint 200g

Nature's Own Sweet Green Hay Cookie with Dandelion and Peppermint 200g

£2.99RRP £0.00Save £0.00

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Description

Nature's Own Sweet Green Hay Cookie with Dandelion and Peppermint is a sweet smelling treat that will help to maintain your small pets health. It is great for foraging and will help to relieve boredom in a clean way.

Perfect for rabbits, guinea pigs, chinchillas and degus, this hay cookie is great for giving as a part of a balanced and healthy diet.

  • High in fibre and antioxidants
  • A great source of vitamins
  • A good alternative to hay for allergy sufferers

 

Ingredients: Dried grass, dried dandelion, dried peppermint

Code:

B Code:

About Nature's Own

Established in 1980, Nature's Own believe in creating products that are grounded in science and backed up by research. They have focused on filling a gap in the pet food market, building their reputation by word of mouth for the quality of the end result.

Nature's Own are environmentally conscious and are committed to looking after the planet for future generations, encouraging people to make better choices in the field of nutrition.

View more products by Nature's Own

Delivery

Free delivery on orders over £45

Spend over £45 and we'll deliver your order using a Next Day delivery service for free!* (This is after the dispatch times displayed on each product page)

All delivery charges will be automatically shown at the checkout. We're very sorry but this offer does not apply to UK highlands and Islands postcodes.

Orders under £45

Order WeightDelivery ServiceDelivery PriceDelivery Time (excluding handling)
0kg - 2kgRoyal Mail 48 Tracked£3.492 - 3 Days
0kg - 2kgRoyal Mail 24 Tracked£4.991 - 2 Days
0kg - 30kgDHL Next Day£5.991 - 2 Days
30kg+DHL Next Day£0.32p per kg1 - 2 Days

FREE DELIVERY ON ORDERS OVER £45*

*For orders over £45 where the total order weight is greater than 30kg, the delivery for the first 30kg will be free and then just 32p per kg thereafter. Large items can incur a charge depending on the volume of the item.

 

Large Item Delivery

Unfortunately, due to costs imposed on us from our courier, some large items will have a surcharge applied to them. This charge will appear in your cart when you checkout.

 

Frozen Food Delivery

Please see above for information about delivery days, times and rates. In certain circumstances orders may be delayed without prior notification. On occasions couriers may deliver your parcel at 48 hours, not 24 hours. These circumstances are out of our control therefore we do not guarantee a next day delivery service. We do not track orders so will not be able to notify you of courier delays. We will not replace or refund orders that have been rejected by the customer at 48 hours due to courier delays. Our boxes do keep everything frozen for 48 hours.

We will not replace/refund goods which have thawed upon an unsuccessful delivery due to no one being home to receive goods.

Orders placed after Thursdays 12.30pm will not be dispatched until Monday. Please note this will extend your delivery time.

You will receive an email from us the day before delivery notifying dispatch, please ensure you are home for the delivery, if you are going to be out, please get in touch to arrange a more suitable day.

 

International Delivery

Please note certain large and fragile products are excluded from international delivery. If your order is over 30kg, please checkout as normal and you will have the option to request a shipping quote from us. Delivery time to the following locations is 2 working days.

CountryOrder WeightDelivery Price
Ireland, Belgium, Luxembourg, Netherlands0 - 10kg£20.00
 10 - 30kg£25.00
France, Germany, Monaco0 - 10kg£25.00
 10 - 30kg£30.00
Austria, Denmark, Finland, Italy, San Marino, Spain, Portugal, Sweden, Vatican City0 - 10kg£25.00
 10 - 30kg£35.00
Andorra, Bulgaria, Croatia, Czech Republic, Estonia, Greece, Hungary, Latvia, Lithuania, Poland, Romania, Slovakia, Slovenia0 - 10kg£26.00
 10 - 30kg£36.00
Gibraltar, Liechtenstein, Norway, Switzerland0 - 10kg£30.00
 10 - 30kg£40.00
United States Of America0 - 10kg£50.00
 10 - 15kg£65.00
 15 - 30kg£85.00

How quickly will my order arrive?

Our aim is to dispatch all items within the allocated dispatch times (Same day/24 hour/48 hour dispatch). Please note if your order contains multiple items, the order dispatch time will be from the item with the longest dispatch time to ensure you receive your whole order in a single delivery. All of our products state how long the dispatch time will be for that product before you add to the cart. All orders are sent using a next working day delivery service. You should receive your item from 1 - 2 working days after dispatch. Bulky items may incur an extra 24hr delay.

We will send you a notification email when your order has been dispatched.

While we always try our best to dispatch every order following the above guidelines, during extremely busy periods dispatch times may increase by up to one day. We will keep you updated on the status of your order via email.

Delivery notifications & tracking

We will email you when your order is dispatched by us and if you provide a mobile number when you checkout our courier will email you on the day of delivery with a delivery slot.

In your dispatch confirmation email we will include any relevant tracking numbers.

Manage your delivery

We have teamed up with DHL to provide our customers with the best delivery service possible which is both fast and flexible.

If we miss you on the first delivery attempt, we will try again the next working day. Alternatively, you can visit DHL and easily re-arrange your delivery to something which suits you better! You can choose from the following options:

  • Collect from depot
  • Leave in a safe place
  • Leave with a neighbour
  • Request a different delivery day

Free delivery for local Devon & Cornwall postcodes

If you live locally to our shops you can get FREE delivery on orders over £30. The delivery cost will automatically be removed as soon as you enter your shipping address during the checkout.

PL:

PL1, PL2, PL3, PL4, PL5, PL6, PL7, PL8, PL9, PL10, PL11, PL12, PL19, PL20, PL21

TQ:

TQ1, TQ2, TQ3, TQ4, TQ5, TQ9, TQ10, TQ11, TQ12, TQ14

EX:

EX1, EX2, EX3, EX4, EX5, EX6, EX7

Please click here to find out more about delivery and returns.

Local Devon Delivery

Local Devon & Cornwall Delivery

Did you know we have our own fleet of delivery vehicles to serve our local customers?

If you live locally to our shops you can get FREE delivery on orders over £30. The delivery cost will automatically be removed as soon as you enter your shipping address during the checkout.

Which postcodes is this service available for?

If you live within any of the below postcodes then you will be able to select our Local Delivery service at the checkout.

PL:

PL1, PL2, PL3, PL4, PL5, PL6, PL7, PL8, PL9, PL10, PL11, PL12, PL19, PL20, PL21

TQ:

TQ1, TQ2, TQ3, TQ4, TQ5, TQ9, TQ10, TQ11, TQ12, TQ14

EX:

EX1, EX2, EX3, EX4, EX5, EX6, EX7

Returns

Returns

Here at The Pet Express we want you to enjoy every time you shop with us. Occasionally we know you may want to return items, we have tried to make our terms as clear as possible to avoid any nasty surprises.

  • Products can be returned up to 14 days from date of delivery for a full refund or exchange.
  • Any free gifts must be returned with your order or we withhold the right to deduct the RRP value of the free gift from your refund.
  • We are unable to accept part used returns of food, engraved ID tags, damaged products (unless delivered damaged) or veterinary medicines.
  • You are responsible for the cost of returning the product back to us, unless they arrive damaged, faulty or the incorrect item is delivered.
  • The product must be in its original packaging, unopened and in a re-saleable condition and the cost of collection or return will remain at your charge. 
  • We only accept returns for products that have been purchased through us.
  • Medicines: We regret that we cannot, by law, accept returns of any medication including all flea treatments and wormers. If you return a medicine to us all we can do is dispose of it for you as it cannot be resold.

Please see our full returns policy for more information.

Customer Reviews

Customer Service

I had an issue with delivery from courier, but was sorted (and followed up) by Pet Express. Brilliant service.

Kass.d.simpson
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