As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
My dog cannot have proper treats due to IBD but one of these little bitesize broken in two pieces makes a manageable treat when doing something that needs rewarding.
The dogs love this food. Really good for their joints as they are all in their senior years now. Leaves their coats nice and shiny too. Would highly recommend. 10/10!!! Thank you.
I always use The Pet Express for ordering my mum’s and sister’s dog food as we receive excellent fast and efficient service. I ordered the evening before and it was delivered by lunchtime the following day. This dog food is amazing and all their dogs love it. Especially helps them in their senior years with their joints. 10/10!!! Would very highly recommend. Thank you.
This particular food suits my dog very well. Having had problems with some other dog food I changed him on to Symply. This one causes him no problems at all.
Wasn't expecting much as it was free of charge but was excellent quality and Trixie enjoys a good tug of war and chasing it around the kitchen.
Very well made and definitely going to keep the feral cat ls I look after nice and cosy over winter.
Good solid outside cat shelter. All the local doggies, mine included have been in for a nosy. Bought it for a stray that hangs around my 3. But my little laddie has been using when waiting for someone to let him in. Happy that he and any others have a dry, place to hangout when caught out in wet weather.
Dog food arrived very quickly. Again with a quality dog toy in the box. The food is good quality and enjoyed by my dog. As always excellent food excellent service.
First time purchase of this food for our fussy dog. From his reaction to it I think we're on to a winner.
Ginger has Yora insect dry food and I wanted to alternate. So still trialling. He doesn't eat much dry but it's put down as an option.
Finally, hoping Ginger will enjoy this brand
So far, so good, in finding food that cat is not allergic to.
Allergic to chicken. Noted by supplier and sent a cute toy in place of chicken treats.
Very speedy delivery and item all ready for use. Just teaching my cats how to use the cat flap as they are not used to one before I put it in position outside. Great service and product. Faultless
Ordered Monday arrived Tuesday Happy cat and customer
Have had my westie on this brand for 10 years
I WAS LET DOWN BY MY REGULAR ON LINE SUPPLIER OF ROYAL CANIN AND NEEDED 3 BAGS QUICKLY TO TAKE ON HOLIDAY. ORDERED IT WITH PET EXPRESS AND IT CAME BEFORE DATE QUOTED. WOULDN'T GO ANYWHERE ELSE. NOW.
I can get all I need for my dear degus in one place the delivery is quite quick despite postal strikes and so far I've been very happy so yes I will recommend this company
As always Excellent Cat Foods. Excellent Service - very fast delivery. Will absolutely order from Pet Express again. Thank you. M Ineson
Very quick delivery,would definitely use again.
How lovely to find a gift for my cat enclosed with my order . Thank you.
Unable to find my cat's usual litter at our regular petstore, I went online and found Pet Express stocked the only litter my fussy cat will use. The website was easy to use and the service was excellent. I had expected delays in delivery due to Christmas strike action,but the order arrived on time with regular updates. I would certainly use Pet Express again.
