As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Goods ordered arrived quickly and reasonable prices.
The food was delivered quickly after my order.
I was really pleased to find this product as I already had similar ones and needed extra but had trouble finding them. They are a very good price are easy to keep clean and of course, unbreakable. Very easy ordering,arrived quickly. Great service.
I am very pleased with my order which was despatched promptly, was well packed and arrived swiftly in good condition. Would fully recommend this company.
Kept me informed of delivery first class will set up standing order
Just what I was looking for just the job. Well made
Well stocked online store, lots of choices and price ranges. Delivered promptly.
Works great for us
Thanks great service
Good value, enabling replacement of cat door rather than whole unit. Easy ordering. Contacted as soon as it was back in stock..much appreciated. Arrived on time
Very fast and efficient service
Always have a good service, delivery on time. No problems
Will definitely shop again once the products are back in stock ?
Pet Express was very proficient and it was a fast and reliable service.
This was my first time ordering from you, all was exactly as stated on the website, and the free gift was of very good quality
The website is great and orders are shipped super quickly
Excellent communication from order to receipt
Had an issue with my order, it got sorted
Excellent service
Thank you service was excellent. Had a slight minor problem but that was soon put right.
Excellent quality product
Excellent product, Great service
We had some issues setting up our vivarium starter kit. I called and the guy I spoke to was fab. Talked us through how to put the heat mat in and any other questions we had
Excellent service
Damaged item resent quickly
Excellent fast, reliable service, competitively priced. My partner and I have been using pet express for a few years now and service is consistently good. The free gift is a lovely touch too
If your dog won’t eat his food throw some of these on his food he’ll soon eat
