As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.

4.9/5
Rated by 4916 customers
Spot on
19th March 2021

What can i say 1st class service

Martynweller1958
Great
19th March 2021

Good price and delivered really quickly.

Laura.albins
Great Value
18th March 2021

Easy fast transaction with a swift delivery. Every item as described, very pleased.

Barrymills44
Fast and efficient
17th March 2021

Quick service

Janelangford100
easy
17th March 2021

good service quick delivery

Debrafox7
Great
16th March 2021

Arrived next day and packaged well

Riley
Delivery problem resolved
15th March 2021

My initial order was damaged in transit to me, and was not able to use. I spoke with Benjamin at the store, and he quickly arranged for a replacement cage to be sent out to me. The second cage arrived the next day and the damaged cage was collected. I'm very pleased with the cage and the service I received from pet express

Paul.cooke6
Prompt and good price
15th March 2021

I keep coming back to Pet Express as they seem to offer such good value. The dogs love the free toys too!

Helen.connor1727
Brilliant
15th March 2021

As described delivery sooner than expected

Rabettlinda
Great service.
15th March 2021

Speedy service. Arrived safely.

Lornarow16
Great
14th March 2021

Fast delivery, and great service.

Charlie
Orijen regional red
13th March 2021

Only downside was delivery took quite a few days.

Jennifer.wright7
Dog bed
13th March 2021

Fantastic- the dogs love it

Charlotte.smalley64
Excellent service.
12th March 2021

Prompt order always correct no problems so far. Delivery was fast and when expected. Thanks and well done.

Higgs.paul.29
Perfect service
12th March 2021

One of the most reliable companies around for pet supplies and the customer service is excellent.thank you all.

Val408
Excellent Service
12th March 2021

Brilliant fast and easy to use website. Great choice. Easy payment. Quick delivery.

Brian.annall.1960
Brilliant cat biscuits. Quick delivery
12th March 2021

I always buy Canagan Cat biscuits. They love them and they are really good for them.

P-ellis7
Satisfied
12th March 2021

Delivered quickly and on time great service

Hallrobin
A+
12th March 2021

Excellent service, very quick and easy to order. Delivered quick and all bugs were alive

Snicholls
My Shih Tsu lives these kibbles!
12th March 2021

Delivered on time, and my dog lives them, dry or with a bit of water added to them. Either way, they have become his staple food, occasionally supplemented with a few bits from our table. After nearly 6 months on them he is very healthy, playful and his coat is beauttiful.

Catherinedover
Excellent Customer Service
11th March 2021

Very prompt delivery service. Queries I had about the product were answered fully and quickly before ordering. The website was easy to use and there was a good choice of products.

Alice
Great service
10th March 2021

Well packaged, quickly refunded fir out of stock goods.

Foxy Ganouche
Grilled Chicken
09th March 2021

Hard to get elsewhere and my cats love it. Thank you Pet Express for a good variety and great service.

Ria.seebacher
excellent
08th March 2021

Good service pleased with product

Annabel_locke
Delivered on time, easy to fit.
08th March 2021

Delivered on time easy to fit

Jean.cole11
Service
08th March 2021

No complaints always polite and friendly

Katrinadoel1657
First Class Service!!
07th March 2021

First time I have used Pet Express and it won't be my last. Received a first class service from start to finish. Well impressed.

Suebrain
Reviews