As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
What can i say 1st class service
Good price and delivered really quickly.
Easy fast transaction with a swift delivery. Every item as described, very pleased.
Quick service
good service quick delivery
Arrived next day and packaged well
My initial order was damaged in transit to me, and was not able to use. I spoke with Benjamin at the store, and he quickly arranged for a replacement cage to be sent out to me. The second cage arrived the next day and the damaged cage was collected. I'm very pleased with the cage and the service I received from pet express
I keep coming back to Pet Express as they seem to offer such good value. The dogs love the free toys too!
As described delivery sooner than expected
Speedy service. Arrived safely.
Fast delivery, and great service.
Only downside was delivery took quite a few days.
Fantastic- the dogs love it
Prompt order always correct no problems so far. Delivery was fast and when expected. Thanks and well done.
One of the most reliable companies around for pet supplies and the customer service is excellent.thank you all.
Brilliant fast and easy to use website. Great choice. Easy payment. Quick delivery.
I always buy Canagan Cat biscuits. They love them and they are really good for them.
Delivered quickly and on time great service
Excellent service, very quick and easy to order. Delivered quick and all bugs were alive
Delivered on time, and my dog lives them, dry or with a bit of water added to them. Either way, they have become his staple food, occasionally supplemented with a few bits from our table. After nearly 6 months on them he is very healthy, playful and his coat is beauttiful.
Very prompt delivery service. Queries I had about the product were answered fully and quickly before ordering. The website was easy to use and there was a good choice of products.
Well packaged, quickly refunded fir out of stock goods.
Hard to get elsewhere and my cats love it. Thank you Pet Express for a good variety and great service.
Good service pleased with product
Delivered on time easy to fit
No complaints always polite and friendly
First time I have used Pet Express and it won't be my last. Received a first class service from start to finish. Well impressed.