As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
This food is better quality than any other puppy kibble imho, esp for larger breeds as the kibble is a decnt size & can also be used as training treats. Suits my greedy Labrador pup's sensitive tum better than others we've tried. Hopefully the terrible delivery by DHL (twice went to wrong place, took 6 hrs of my time to sort out, parcel eventually dropped off by a local person) was a one-off, I'd not previously had problems with them but apparently an agency cover-driver was used on this occasion.
Item arrived on time and well packaged, I would definitely recommend the pet express. 5 stars.
Service is terrible, wrong goods sent, no response to phone calls or emails. Would never use them again.
My dog loved it but I found it too crunchy
Really good service, arrived on time
Service was super and at a good price. Looked everywhere for the lamps at electrical wholesellers to no avail. My bird room is lovely lit now and just what I was after. 5 stars.
Great service!
This is the second of these beds that I have purchased. They are sturdy and comfortable and the dogs seem to be very happy. I have already recommended them to others and in fact I came through a recommendation too.
New customer and I was pleased by the quick response from pet express and they delivered on the day I wanted
New customer and I was pleased on the quick response from pet express and that they delivered on the day I required.
Love this food for my Labrador , and the service from the company is always spot on never have a problem !
Being as I purchased these for my dog and she likes them. I have no qualms. Thank you.
Arrived in good time and communication was good too.
Great food, great price. The healthier option for my cats.
Very quick and would defo buy from you again
Our dogs loved the light up ball, just perfect
Just as described, quick delivery and would buy from them again
Does exactly what we need it to do 😀👍
My budgie loves his ladder
Great reliable service - good communication and timely delivery. Thanks
Only wet food my two cats will eat. Hard to source in bulk but Pet Express can be depended on.
Great service and the secret toy is a big hit.
Excellent product , with quality ingredients , gentle on our puppies tummies . Our litter of pups loved it bowl was empty everytime 🐾🐾
