As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Great service. Prompt delivery!
Quick delivery
My cats love all the Almo Nature wet food range, Pet Express offers a wide selection plus a great service.
Delighted with toys for pet rabbit. He really loves them
The pet express is a great site with an excellent range of products backed by rapid delivery Highly recommended
Fab range of products and good quality..I usually support a local shop but was visiting my parents and sent food and toys so I didn't need to travel with them on the train. Great selection, quality and delivery. Thank you!
Took a while to arrive
Always very quick delivery and well packaged
Good value for the particular dog food I was looking for. Packaging and delivery as described on the website, with a small free gift as an added bonus.
Great service
Happy with everything, prompt, good value and independent.
I initially came looking for a specific product which I found cheaper than anywhere else
Delivered on time
Good value for money and my cat loves it.
Love it got it ready for my new kitten getting in a few weeks
Prompt delivery.
The delivery was slower than expected, but arrived OK
Arrived quite quick too.
Great value for money!
I make the order on behalf of the person the cat lives with. This has never caused any problems!
Love pet Express, especially their subscription service. Just one less thing to think about.
Hassle free ordering ,payment & delivery
Arrived quickly
Quick and easy to use
your customer service is excellent
Excellent service and quick delivery
Love the surprise free gift that arrive each time