As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Arrived quickly, well packaged, but minimal
They are tops at sorting any queries you have and give refunds of postage when you haven’t understood the delivery.(That was me). Then they would have happily exchanged my dry dog food as the wrong one was picked. Didn’t matter as my dogs on the other but they said I could send it back no cost and exchange it for the ordered one. Nothing too much trouble.
Excellent service of quality food
Very quick service thanks
I Recommend the pet express, good choice of products and fast delivery.
Very pleased with the service from The Pet Express - my order arrived quickly and was packaged well. Many thanks!
Even though I had to wait quite a while for delivery of this cat food (11 days) it hasn't put me off ordering in future.
I like Pet Express as it’s good convenient service based in Devon as a bonus for me.
Quick delivery a d good service
Thank you
Always get my dog food from here, never ever been a problem
Good price
Was worried when I read other reviews but glad I tried this company. They didn’t disappoint. Everything came the same time and quickly.
As my dog has Pancreatits he is limited to what he can eat. So these are handy for fresh chicken keeps him occupied for a while. He has had 1 of these since he was 1yr old he is now 12yrs and has gone through 4 in the last year. These are getting hard to fine so bought 4 this time. Hope you have these for times to come.
Ordered arrived on time
Great service, items arrived with free gift which is always nice thank you.
Great service with prompt response and delivery
Great service
The order arrived swiftly - in fact, the next day!
Quick efficient service and kept well informed from purchase to delivery
YOUNG man always prompt and good natured
The website enables easy ordering and my order was delivered as promised.
Excellent service
Ordering was easy and delivery was quick.
Prompt delivery, really pleased
I order these treats every few months. Always delivered on time. Great product.
I needed to amend my order which was so easy to do. Communication was excellent! Would highly recommend!
