As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Easy order, fast delivery and good quality
Good service
I just rang and you had my details. And was delivered in no time thank you. I didn’t even leave my house.
Very happy , excellent communication, fast delivery and they even put a little gift in for the cats which they love! Will definitely be using again. Thankyou
This is my 3rd or 4th time ordering from the pet express - they seem to have the cheapest prices, and they really are express! I get my stuff delivered very quickly and super well packaged, never had an issue
Arrived promptly and was well packed
Great service tortoise loves her new vivarium
Correct goods delivered on time unlike one of your rivals V
Fast and reliable service.
Brilliant service
Quick and very well packed secure delivery
Really enjoy ordering from this company fantastic.
Great service and quick delivery.
Arrived promotly and well packaged.
Company accepted my order but failed to send as wholesaler was having warehouse problems due to Covid self isolation requirements affecting staff numbers in warehouse. The company was then able to advise that the product was in and being dispatched A very good service in the circumstances
Great service
very good
Communication, communication, communication, hassle free purchase.
Good all round
Quick and professional service plenty of choice.
Excellent service, hassle free and fast delivery.
Good quality products and service
Always great service, thank you
Fast Delivery Well Pack Thank You Pet Express From Me And My Fur Babies
My dog likes the food. Gift not so
First class
Impressed with the speed of product arrival and also the thoughtful toy gift which my cats loved. Really lovely touch! Would definately shop with you again.
