As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
The old dog loves it
Very good products but didn’t receive our mystery free dog gift this time!
No problems with service
quick service and quick delivery
Great service from start to finish.
Easy to find what I was looking for, fab price, fast shipping, great product - highly recommend
Great service
It is so easy to use and order online. The delivery updates are fantastic and well organised.
Grain free as have a hydroelergric dog he loves this make
Really suits my dog
Great delivery this is the second time I have ordered from pet express
Super speedy delivery and a great toy for my little kitten!
Always prompt professional service
Easy to order and kept up to date with dispatch details . Arrived when it was meant too .
Very pleased with the service, quick delivery, great communication, highly recommended
Top service, prompt delivery. Would recommend
I had an issue with delivery from courier, but was sorted (and followed up) by Pet Express. Brilliant service.
Our greyhound was very pleased with this and took it to her crate to sleep with ❤️
Thanks for a quick, efficient service. And a thumbs up from the guinea pigs for the herbs!
Received within two days, well packaged and informed every step of the way.
Easy checkout and quick delivery. Plus nice surprise of a free gift.
Highly recommended
Kept informed all the way through to delivery
Easy to do.
Brilliant prompt and efficient service.
I have had trouble getting this and the order was dealt with in a prompt and professional service
As a first time customer I was impressed at the more interesting range of pet gifts at good value on offer. Ordering was easy with a variety of payment options and I had my purchases sent direct to my friend. She loved them! Dispatch and delivery were prompt on the standard service too. Very pleased all round.
