As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Bought a green Mr Snugs KatDen with mattress and liner from Pet Express two years ago for a visiting cat. I purchased another this week in Sandstone with mattress and Liner. I gave the visiting cat's owner the green one. The cat isn't keen on the cat flap so will leave it aside for now. I received the wrong colour this time which was readily rectified. Very happy with the purchases and nice little free toys.
Thank you so much. Nature's Own wood pellets are the best.
This scratcher is amazing my cats love it much bigger than my other one that I brought in store will be buying another one again on pay day absolutely recommend it.
The toy came and I was a small shiny little mouse the cats loved it. I enjoy getting free gifts when buying over a certain amount definitely worth paying over the price budget for the free toy.
As always delivery on time. Easy to do business with.
The order was delivered as promised, well packed, and in good condition.
Such a great dog food for our small dogs. They get their teeth cleaned and the biscuit is small enough for their ‘overbite’
Perfect for small dogs! they love that they can pick them up and that they squeak
Great product at a very reasonable cost with prompt delivery
Really did clean really well on bird poo build up
Great packing arrived on time perfect size for what I wanted
Arrived in specified time frame good food he seems like it so far
My Golden retrievers all love this food(my chihuahua not so much) ive been using it ffor years and my boys skin problems a disapeard in a month and their digestion is very healthy
I try and order a week before I know I’ll run out. The dog realises that when his food is delivered he also gets an treat inside the order 🙂
Once again a quality product from Danish Design
Excellent bowls have bought them before perfect for our cats
