As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Very happy with the service and have one happy cat.
Arrived when promised
very pleased with the service
Order wasn't right but couldn't have been nicer in sorting the problem. Quick aswell
Quick and prompt delivery, well packaged and came with a free cat toy that the cat loves.
Quick delivery
Great service thank you
Prompt delivery and arrived safely
Always quick delivery
great service !
Delivered promptly
I tried everywhere to purchase this
Good service
Very quick delivery and lovely to receive a free gift too.
Top quality for a top quality dog it just goes to prove you get what you pay for. Amazing keep the good work up
Good service and delivery,thank you !
Very impressed with the service and fast delivery
Even with petrol issues, this came the next day. Very impressed.
Speedy process and delivery - will definitely use again
Excellent product and service
Had a problem with broken parts on one item I purchased, I had a prompt reply to an email and collection was arranged for the following day. Excellent customer service will use again
It was easy to order and delivery was fast. My cat is happy to have her favourite brand and flavour.
Easy to order and quick delivery
Thanks - quick delivery, no problems.
very good service always delivered on time
Fast and efficient service .
Thankyou my dog loves them all good